Lawyers can be really expensive, and for small disputes like fighting your landlord, claiming lost luggage for an airline, or a parking ticket, it can feel like a fight isn’t worth it.
Enter DoNotPay, the world’s first robot lawyer, built by young British entrepreneur Joshua Browder. DoNotPay hit headlines in early 2016 after successfully appealing £2 million in parking tickets. The bot then expanded to help refugees, and now it’s expanding into 1,000 different areas of law in all 50 US states and across the UK.
According to MarketLine research, the US legal market alone is worth $US292 billion (£227 billion).
Now the bot can help you ask for more parental leave, dispute nuisance calls, fight a fraudulent purchase on your credit card, and a host of other issues.
“I originally started DoNotPay two years ago to fight my own parking tickets and became an accidental witness to how lawyers are exploiting human misery,” said Browder. “From discrimination in Silicon Valley to the tragedy in London with an apartment building setting on fire, it seems the only people benefitting from injustice are a handful of lawyers.
“I hope that DoNotPay, by helping with these issues and many more, will ultimately give everyone the same legal power as the richest in society.”
The updated version of DoNotPay goes live on Wednesday.
Ask the bot a question and it generates a legal response for you
DoNotPay works as a Facebook chatbot, or through the DoNotPay site. You type in a query, like “I keep getting unwanted calls.” DoNotPay gives you a few options: it can generate a cease-and-desist letter for you to send to the relevant authorities, or if you’ve done that already, it can advise you on next steps.
Here’s a demo:
The chatbot was built with the help of lawyers and non-profits, and Browder has previously said he wants the service to become more “humanitarian.”
He told Business Insider last year: “I originally started with parking tickets and delayed fights and all sorts of trivial consumer rights issues,” Browder said, “but then I began to be approached by these non-profits and lawyers who said the idea of automating legal services is bigger than just a few parking fines.”