In a segment on The Daily Show last night, Jon Stewart hammered the Department of Veterans Affairs for its problems with the claims backlog.
The V.A. has seen a more than 2,000 per cent increase in veterans waiting a year or more in some cases — a bureaucratic mess that is due, in large part, to the fact that 97 per cent of claims are still processed on paper.
Showing a clip from a V.A. office overflowing with paper files, Stewart asked, “Is that the V.A. or an episode of Hoarders?”
Stewart mocked the upgrades to the facility as well — which include a system for better storage of paper files.
“Congratulations, you’ve taken the V.A. into the 21st… month of the 1970s,” Stewart says.
To their credit, the V.A. has implemented a paperless system in 18 offices with full deployment slated by the end of 2013.
But showing a clip that said the V.A. “pledges to eliminate the long waits by the end of 2015,” Stewart interjected:
“Yeah, you get that is in itself, a long wait, right?”
Watch the full segment below:
NOW WATCH: Briefing videos
Business Insider Emails & Alerts
Site highlights each day to your inbox.