The first batch of reviews for HP’s TouchPad were mixed.
For the most part critics said there was no reason to buy a TouchPad over an iPad, however, they did note there was great promise in the software.
Not exactly what you want to hear if you’re at HP.
But, Jon Rubinstein, the man in charge of the TouchPad’s software, has a message for his employees: Haters are going to hate.
In a leaked internal memo on the TouchPad, Rubinstein reminds employees that early reviews of MacOS X, which proved to be a revolutionary product, were also pretty harsh early on.
Here’s the memo which PreCentral picked up:
Today we bring the HP TouchPad and webOS 3.0 to the world. The HP team has achieved something extraordinary – especially when you consider that it’s been just one year since our work on the TouchPad began in earnest. Today also marks the start of a new era for HP as our vision for connected mobility begins to take form – an ecosystem of services, applications and devices connected seamlessly by webOS.
If you’ve seen the recent TouchPad reviews you know that the industry understands HP’s vision and sees the same potential in webOS as we do. David Pogue from the New York Times says “there are signs of greatness here.” (I’ve included links to David’s review and others below.) You’ve also seen that reviewers rightly note things we need to improve about the webOS experience. The good news is that most of the issues they cite are already known to us and will be addressed in short order by over-the-air software and app catalogue updates. We still have work to do to make webOS the platform we know it can be, but remember…..it’s a marathon, not a sprint.
In that spirit, Richard Kerris, head of worldwide developer relations for webOS, reminded me yesterday of the first reviews for a product introduced a little over 10 years ago:
“…overall the software is sluggish”
“…there are no quality apps to use, so it won’t last”
“…it’s just not making sense….”
It’s hard to believe these statements described MacOS X – a platform that would go on to change the landscape of Silicon Valley in ways that no one could have imagined.
The similarities to our situation are obvious, but there’s also a big difference. Like David Pogue, our audiences get that webOS has the potential for greatness. And like me, they know that your hard work and passion, and the power of HP’s commitment to webOS, will turn that potential into the real thing.
Via Daring Fireball