Photo: Scott Olsen / Getty Images
JCPenney CEO Ron Johnson vowed to wean customers off of coupons.Well, now it looks like he’s going back on that promise.
In a recent email to customers, JCPenney presents a “gift” for shoppers who visit one of the retailer’s new revamped stores, report Karen Talley and Dana Mattioli at the Wall Street Journal.
It offers $10 off their next purchase of $10 or more.
“As an incentive, I’m enclosing a $10 gift,” Johnson writes in the email.
That, traditionally, is a coupon.
But JCPenney says that it’s not.
“This invitation is in no way a reflection of a departure from our fair and square everyday low prices,” JCPenney spokesperson Kate Coultas tells the WSJ. She says that it’s just a “gift.”
Johnson has been adamantly against coupons throughout his tenure at JCPenney. He called coupons a “drug” back in May, and has reiterated that he’s sticking to his “every day low prices” strategy.
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