iPhone XS and XS Max buyers are complaining that their new devices have bad WiFi and cell signal

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  • Owners of Apple’s new iPhone XS and XS Max, officially released on Friday, are reporting poor WiFi and cell signal strength.
  • A report from a wireless-technology blog said the new iPhones demonstrated less signal strength than last year’s iPhones in lab testing.
  • The issues might be growing pains for new iPhone owners, and it’s possible Apple could fix them with software updates after gathering a bunch of real-world data.

Early adopters of Apple’s new iPhone XS and XS Max are reporting poor WiFi and cell signal strength on their new smartphones.

Some are saying their older iPhones, like the iPhone 7 and the iPhone X, had better signal strength than their new iPhones – or simply that the new iPhones don’t impress with their wireless reception. Apple didn’t immediately respond to Business Insider’s request for comment.

Reports from Reddit users suggest that the signal-strength issues aren’t confined to a single carrier. Owners of the iPhone XS devices posting on MacRumors and Apple’s support forums have also reported poor signal strength.

A report from the wireless-technology blog WiWavelength seems to confirm the lower signal strength on new iPhones. It said that testing in a lab environment found that their signal strength was significantly weaker than last year’s iPhone 8 and iPhone X devices.

The reports come as a bit of a surprise, considering the new iPhones have one more antenna band, placed along the bottom edge, than last year’s phones.

With all this said, it’s possible that signal-strength issues on the new iPhones, which started rolling out on Friday, are growing pains that come with a new generation of devices, and that Apple might be able to fix them with a software update after gathering user data. Something similar happened with the iPhone 7, and Apple was able to fix it with a patch.

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