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Today’s advice comes from author Bob Sutton in this excerpt from his book, “Good Boss, Bad Boss” via Fast Company.“[The best bosses] pass what might be called the Jimmy Buffett test: When it is clear what must be done, they make sure that the right people do the right things as fast as possible. But when it is unclear what to do, they design the work and create a mindset well suited to muddling forward through the mess until–if they and their followers are good enough and lucky enough–the answers eventually become clear.”
Reducing complexities and introducing predictable measures into the workplace can increase employee productivity and eventually save money, especially during challenging times.
But life isn’t predictable and no amount of preparation can prepare a business for every obstacle, and leaders must embrace this reality as well.
“It is impossible to be a leader without facing stretches where you and your followers are overwhelmed with the complexity and uncertainty of it all. When this happens, to maintain everyone’s spirits keep them moving forward, and to sustain collective stamina, sometimes it is best to embrace the mess–at least for a while.”
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