“It’s good to have quantity of quality. People act like it’s an either/or, I say have both. Have lots of stuff that’s the very best. Quantity of quality.”
O’Brien may not be the first person you’d turn to for business advice, but he has a point. One of the most often used phrases in the business world is “quality over quantity,” reinforcing the idea that it’s more important to have quality products or services than to have an abundance of lower-quality items.
O’Brien poses the question, “Why not have both?” Businesses should strive for more products without compromising quality. More customers means bigger profits and a wider audience, and if each customer has a positive experience with what the business is offering, the company will gain an impressive reputation. As a business owner, you shouldn’t feel as though having more means less quality, or that having less wil help the quality.
“And really make sure that there’s a quality to your quantity. Either way, get the two Qs, that’s what I always say.”
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