How to reset your Apple ID password in 3 different ways if you've forgotten it or lost your device

Crystal Cox/Business InsiderIt should only take a few moments to reset your Apple ID password.
  • You can reset your Apple ID password at any time if you’ve forgotten it or lost your device.
  • You can reset your Apple ID password on someone else’s device through the “Find My” or “Find My iPhone” app.
  • You can also reset your Apple ID password on someone else’s device through the Apple Support app, but they will need iOS 12 or higher to download it.
  • To reset your Apple ID password through a browser, you’ll need access to at least one of your Apple devices and your Apple ID email.
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Forgetting a password can feel like the end of the world, especially when it’s the password to an account like your Apple ID. Your Apple ID gives you access to your iCloud, devices, and more, and without it, you’re locked out of an essential part of your personal and even professional life.

For those who have access to at least one of their Apple devices, the process for resetting your Apple ID is pretty straightforward on a browser. If you don’t have your device, you’ll have to use workarounds like the Find My iPhone app.

You can also download the Apple Support app onto someone else’s device and try to reset your password that way. Any information you enter during the process will not be stored on the device.

Here are a few ways you can reset your Apple ID password.

Check out the products mentioned in this article:

iPhone 11 (From $US699.99 at Apple)


Apple Macbook Pro (From $US1,299.00 at Apple)

How to reset your Apple ID password with the Find My app on your own or someone else’s device

1. Download the “Find My” app (previously known as Find My iPhone) if it’s not already there, then open it on the iPhone, iPad, Mac, or iPod Touch you’re using.

2. On the sign-in screen erase the Apple ID field if it isn’t empty.

How to reset your Apple ID password 1Abbey White/Business InsiderYou may see someone else’s Apple ID username.

3. If you don’t see a sign on screen, choose “Sign Out,” then clear the Apple ID field.

4. Tap “Forgot Apple ID or Password” link.

5. Enter the device’s passcode.

How to reset your Apple ID password 2Abbey White/Business InsiderYou will need to ask the device owner for the passcode if it isn’t your device.

6. Enter your new password and enter it again to verify it.

How to reset your Apple ID password 3Abbey White/Business InsiderYour Apple ID password must be at least 8 characters and feature numbers, uppercase and lowercase letters.

7. Select “Next” in the upper right-hand corner to confirm the change.

8. Select “Next” and follow the prompts to receive confirmation of the password change.

How to reset your Apple ID password with the Apple Support App using someone else’s iPhone or iPad

1. Download the Apple Support app.

2. After opening the app, tap “Products” at the top of the screen.

3. Scroll down until you see “Apple ID,” and tap it.

How to reset your Apple ID password 4Abbey White/Business InsiderThis option is featured next to a palette of app icons, right above the Apple Music icon.

4. Select “Forgot Apple ID Password.”

How to reset your Apple ID password 5Abbey White/Business InsiderThis is the first menu option under topics.

5. Choose “Get Started.”

How to reset your Apple ID password 6Abbey White/Business InsiderThis will launch the process of resetting your password.

6. Tap the “A different Apple ID” link.

7. Enter the Apple ID you want to reset the password for.

8. Select “Next” and follow the prompts to receive confirmation of the password change.

How to reset your Apple ID password on your web browser using your phone number and one of your devices

1. Go to your Apple ID page.

2. Click the “Forgot Apple ID or password?” link.

How to change Apple ID password 12Devon Delfino/Business InsiderYou can find this link beneath the Apple ID box.

3. Enter your Apple ID.

How to reset your Apple ID password 7Abbey White/Business InsiderIf you’ve forgotten your Apple ID, you can use the blue ‘look it up’ link on the page.

4. Enter the phone number associated with your Apple ID account, then press “Continue.”

How to reset your Apple ID password 8Abbey White/Business InsiderApple will help you remember the number associated with your account by giving you the last two digits.

5. Apple will send a desktop or mobile notification to all your registered devices, prompting you to reset your password through one.

6. Follow the prompts on your device to change your Apple ID password for a successful reset.

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