The Gotham Gal told me a story this morning about picking up the phone yesterday and hearing an assistant say:
So and so is calling for you, please hold and I’ll get him
I’ve experienced this kind of behaviour over the years and I have to say that it is one of the most irritating things a person can do. I have and will hang up on the person when they show up on the line. I would not hang up on the assistant however.
This behaviour basically says to the person being called that their time is not as important as the person placing the call. I really don’t care if its Barack Obama calling, I don’t think this kind of behaviour is acceptable. It is plain and simply rude.
I can promise you that I would never ever consider having someone place my phone calls for me (unless I was handicapped and couldn’t physically do it). And if you do it to me, don’t be surprised to hear a dial tone when you show up on the call.
Fred Wilson is a partner at Union Square Ventures. He writes the influential
, where this post was originally published.
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