Most people never think to try a stunningly simple way to cut down credit-card debt

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Phone call working from homeJoscha Malburg/EyeEm/GettyIt’s worth calling to ask.
  • Most people don’t know you can call your credit-card issuer to ask for a reduced annual percentage rate (APR).
  • Eight in 10 credit-card holders who asked for a lower interest rate in the past year were successful, according to a new survey from The average reduction was 6 percentage points.
  • Credit-card companies may also be lenient when it comes to waiving fees and increasing credit limits – you just have to ask.
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Credit-card issuers have more mercy to give than most people realise.

According to a new survey from, a LendingTree company, eight in 10 credit-card holders who asked their bank or credit union for a reduced annual percentage rate (APR) in the past 12 months were granted one.

Nearly half of American households are in credit-card debt, carrying an average of $US6,929, according to a NerdWallet analysis. But any amount of debt can feel suffocating when the average APR, the interest rate you’re charged for borrowing money, is creeping toward 18%.

APRs are usually determined by your credit score, or your trustworthiness in paying back lenders. Carrying a balance on an account with a high APR can add hundreds of dollars to your debt load. A $US7,000 balance on an account with 20% APR, for instance, will yield a $US115 interest payment for the first billing cycle.

Of those who asked for a lower APR and were successful, rates dropped by 6 percentage points on average, found. Only one in five cardholders who were surveyed asked for an APR reduction in the past year, and men were more likely to do so. Those who didn’t ask said they weren’t aware they could. The survey also found younger cardholders were more likely to be granted a reduced APR.

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The writer Matt Schulz recommends researching competitors’ APRs before calling your bank to ask for a lower rate. Here’s one way Schulz suggested to phrase it: “I’ve had your card for many years, but it has a 24% APR and I’ve just been offered a card with an 20% APR. Would you be willing to match it?”

A lower APR can make a difference of hundreds of dollars in interest payments. As Schulz puts it, a $US5,000 balance with a 24% APR and $US250 monthly payments will take 26 months to pay off, plus you end up paying about $US1,450 in interest. With a 6% rate reduction, you can pay off the same amount in 24 months and save more than $US450 in interest.

It turns out banks are also lenient when it comes to fees and credit limits. found 87% of people were successful in their request to waive a late fee, 79% of people were granted a higher credit limit, and 90% of people were able to get their annual fee waived or reduced just by calling to ask.

Taking these steps to pay off credit-card debt faster, improve your credit-utilization rate, and avoid late payments can be the difference between a good credit score and an excellent credit score. According to another LendingTree report, people with excellent credit have an average of nine open accounts, a credit-utilization rate under 6%, and no record of late or missed payments in the past four years.

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