7 ways to fix your iPhone when it has no service

Dragana Gordic/ShutterstockIt can be annoying when your iPhone has no service, but here’s how to fix it.

When you’re in a remote area, it makes sense that your iPhone’s service would be a little unreliable.

However, if you’re in a densely populated area or a big metropolis, seeing the dreaded “No Service” notification on the top of your iPhone’s screen can be perplexing at best and downright frustrating at worst.

If you find yourself with no service on your iPhone and are unsure how to fix it, there are a few things you can try all on your own before having to head to your nearest Genius Bar for help from Apple themselves.

Here are a few things you can try.

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Check your coverage area

Jennifer Still/Business InsiderCheck your coverage area and try turning Mobile Data on and off.

First and foremost, you need to make sure that you’re in an area where your iPhone’s service provider has cell towers to provide you coverage. If you’re certain that you are, you can try toggling your data on and off by following these steps:

1. On your iPhone’s home screen, tap the Settings app.

2. Locate and tap Mobile Data and toggle it on and off by tapping the green lever bar. When the bar is green, mobile data is enabled; when it’s grey, it’s not. Sometimes turning this option on and off could be enough to help your iPhone find service.

Note that if you’re travelling internationally, you’ll need to enable international roaming by tapping Mobile Data Options in the Mobile Data section, and ensure that it reads Roaming On.


Check that your carrier settings are up to date

Jennifer Still/Business InsiderCheck your iPhone’s carrier settings.

Carrier settings contain important data about your selected network that allow you to make calls, check voicemails, and use data. Ensuring that these settings are up to date is important, especially if you’re struggling with no service.

1. Connect to a cell phone or WiFi network of your choice.

2. To check that your carrier settings are up to date, tap the Settings menu on your iPhone’s home screen.

3. In the Settings menu, tap General and then About. Should an update be available, you’ll be able to do so from this screen. Note that iPhones generally prompt you when new carrier settings become available, but it never hurts to check manually just to be sure.

For more information on carrier settings, read our article, “How to manually update the carrier settings on your iPhone to improve its performance and cellular connection.”


Restart your iPhone

Dave Johnson/Business InsiderRestart older iPhones by holding the Power button until you see the slider appear.

Sometimes simply restarting your iPhone is enough to restore service. The reasoning behind this isn’t totally understood, but hey, that’s technology. We don’t necessarily need to know how it works, only that it does!

If you’re unsure how to restart your iPhone, methods for each model can be found in our article, “How to restart and force-restart any iPhone model.”


Turn Aeroplane Mode on and off

Jennifer Still/Business InsiderTurn Aeroplane Mode on and off by pressing the highlighted aeroplane icon twice.

Toggle your iPhone’s Aeroplane Mode on and off by swiping up from your home screen to reveal the Control Center and tapping on the Aeroplane Mode icon, which is represented by a plane inside a circle.

When the icon is yellow, Aeroplane Mode is enabled; when it’s grayed out, it’s disabled.


Take the SIM card out and put it back in

Steven John/Business InsiderTry removing and reinserting your SIM card.

Pretty self-explanatory-by removing the SIM card and then putting it back in, your phone may be able to reconnect with your service provider to restore service on your phone so that you can make calls and use data again (as well as anything else you use your phone’s mobile network for).

Removing the SIM card momentarily also gives you a chance to see if there’s any damage. If there is, you should contact your carrier for a new one. You should also ensure that the inserted SIM card works with your iPhone, especially if you transferred it from another device.

For more information, here’s how to remove the SIM card on your iPhone.


Update your iPhone’s iOS

Jennifer Still/Business InsiderIf you’re still having trouble, try updating your iPhone’s iOS under Software Update.

Ensure your iPhone’s iOS is up to date. You can check which version you’re currently running by tapping the Settings app on your iPhone, then clicking on General and Software Update.

Should a new version be available, you’ll see a notification in the form of a number within a red circle.


Contact your carrier network or Apple Support

Contact your carrier to ensure that the network isn’t experiencing outages, that your account is in good standing and your service operational, and that your iPhone isn’t blocked from sending or receiving data.

If none of these methods work, reach out to Apple Support for further help.

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