- Gordon Ramsay takes no prisoners when it comes to staff making mistakes at his restaurants.
- On Tuesday night’s episode of “The Late Late Show with James Corden,” the chef, whose flagship restaurant has three Michelin stars, said he would fire a waiter if they spilled a drink on a customer.
- He added that he would have the stained clothing dry-cleaned and sparkling before the diner finished their appetizer.
Gordon Ramsay has a strict protocol when it comes to staff slip-ups at his restaurants.
On Tuesday night’s episode of “The Late Late Show with James Corden,” Corden interviewed the chef, whose flagship restaurant has three Michelin stars, and actress Piper Perabo, who spoke about her time working as a waitress.
Perabo recalled the time she spilled a chocolate martini on a customer’s dress.
“I was just rushing,” she said. “And I also like to chat, so then I was sort of trying to finish a conversation and do the drink service at the same time.”
“I had to pay for her dry cleaning,” she added.
Asked what he would do in this situation, Ramsay replied, “You don’t watch ‘Kitchen Nightmares’?”
“I imagine you’d be pretty chilled about it,” Corden joked. “You’d say, ‘These things happen.'”
Ramsay operates a zero-tolerance policy when it comes to mistakes in his restaurants: “First of all, I’d fire the person who dropped it,” he said, much to Perabo’s horror.
Ramsay said he would then find a napkin or tablecloth to cover the customer while he got her dress dry-cleaned: “Before she’d finish the appetizer, I’d have that dress ready, waiting, sparkling.”
“I can’t believe you would have fired me,” Perabo said, adding: “I really needed that job!”
Watch the full exchange here:
Ramsay’s fiery temper is well documented in his Fox show “Kitchen Nightmares,” where he berates failing restaurant operators over poor cooking practices.
It’s not just an onscreen persona, either. Speaking to INSIDER in 2017, Tash Pericic, a former assistant manager at Ramsay’s London restaurant Maze, said she’d once heard the chef berating a staffer for the chairs they’d ordered for a Christmas Eve dinner.
“What the f— do you call these chairs?” he yelled, according to Pericic. “They’re so terrible I wouldn’t throw them on a f—ing bonfire!”
But she said that aside from that instance, Ramsay was perfectly affable and pleasant.
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