Google quietly stopped users from being able to book Uber rides through its Maps app

  • Google Maps has scrapped a feature allowing people to hail Uber rides inside its Google Maps app.
  • The feature was disabled on iOS last summer, but it is unclear when exactly it was removed from Android.
  • Now users have to click through to Uber’s app via Google Maps.

Google has scrapped a feature allowing users to hail Uber rides from inside its Google Maps app.

Android Police spotted a support page, entitled “Request a Ride,” on Monday. The page simply states: “You can no longer book Uber rides directly in Google Maps. But you can still look up the route in the Maps app and then request the ride from the Uber app.”

It’s unclear exactly when the feature was disabled. Android Police claims that it was pulled for iOS last summer, but that it was still available on Android in February of this year.

Google Maps de-integrated uberGoogle MapsGoogle Maps after de-integrating Uber.

Google introduced the feature in January 2017, integrating Uber into its Maps app, meaning users could hail Uber rides without switching apps.

Now, while Uber still appears under the “rides” option, you have to click through to the Uber app to access it.

It is not clear why Google and Uber which company took the decision to shut it down.

But it’s worth noting that Google’s parent company Alphabet invested $US1 billion in rival ride-share company Lyft in October 2017.

Addressing the change, a Google spokesman suggested that user feedback was taken into account when deciding on the feature’s future.

“We’re always experimenting with new features for Google Maps. Based on feedback, we determine whether these changes roll out permanently,” he said.

Business Insider has reached out to Uber for comment.

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