Photo: courtesy www.bortabra.se
When it comes to travel, German tourists are notorious complainers, according to a new interview with German tourism expert Karl Born in Der Spiegel.Germans “are behind a disproportionately high number of the ridiculous complaints” out there and are particularly blunt when it comes to registering their unhappiness, Born said.
But there may be a concrete reason for the Germans’ reputation as outspoken travellers.
It’s a chart called the Frankfurt Table that lays out the specific reimbursements travellers are entitled to for shortcomings at hotels and travel agencies.
While it’s not technically the law of the land, the table (written by a German jurist) is used as a guideline by the courts to determine what a tourist can demand for shortcomings related to his trip. German newspaper Bild publishes the table annually, and many tourists clip it and take it with them when they go on vacation, Born said.
They’ll then try to register as many complaints as possible with the hotel or tour operator in order to knock a big percentage off their vacation price tag.
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