Marketplace reporter Rob Schmitz is taking a long look at the Foxconn factory where iPhones and iPads are made. Schmitz is a big deal because he’s the reporter who broke the news that Mike Daisey had made up large portions of his report on Foxconn for This American Life.
As part of his reporting, he’s been asking factory workers what they hate about working at the factory.
Below are their complaints.The funny thing about it is their complaints don’t sound that different from what you’d hear from just about any employee at any crappy job:
One of the most common complaints I heard: being treated unfairly by immediate supervisors. Some workers complained about being forced to work even though they were sick. Others said their supervisors didn’t let them bill the overtime they had actually worked. From dozens of interviews, favoritism seems common among Foxconn supervisors. And, of course, nobody is a fan of the work. “It’s incredibly boring and repetitive,” an iPad assembly line worker named Xu told me, “but I just sort of lose myself a little while I do the work and think about other things; I think about happy moments in my life. My friends. My family. Anything. If I can do that, then the work doesn’t seem so tiring.”