I stayed at a DoubleTree for 3 nights to see if the mid-priced hotel is a better value than pricier options — here’s the verdict

Image
The DoubleTree in Little Rock, Arkansas. Mark Matousek / Business Insider
  • I stayed at a DoubleTree by Hilton for three nights during a recent trip to Little Rock, Arkansas, and came away satisfied, if not wowed, by every part of my experience.
  • It was clean and comfortable, served above-average food, and featured good service from friendly employees.
  • That may sound like a middling review, but it’s exactly what I look for in a hotel.

When staying at a hotel for more than one night, my biggest priority is competence. I don’t need to be blown away; I just don’t want to have any major concerns.

I stayed at a DoubleTree by Hilton for three nights during a recent trip to Little Rock, Arkansas, and came away satisfied, if not wowed, by every part of my experience. It was clean and comfortable, served above-average food, and featured good service from friendly employees. That may sound like a middling review, but it’s exactly what I look for in a hotel.

I’ve stayed in low-budget motels (in one instance, I narrowly avoided bedbugs by happening to choose the non-infested bed in a two-bed room), high-end resorts (which are excellent but not worth the exorbitant prices), and hotels that fall somewhere in the middle, and I’ve found the options between the two extremes to be best suited to my preferences.

The DoubleTree in Little Rock falls on the more expensive end of non-luxury hotels, and it was among the more expensive hotel options in the city. While, at $US146.88 per night, it was more expensive than I usually prefer, its rates are well beneath what a Ritz-Carlton or Four Seasons demands.

In the American Customer Satisfaction Index‘s 2018 survey ranking hotel brands, DoubleTree placed near the middle (19th out of 32 brands), which seemed about right.

Here’s what I thought about my three nights at the DoubleTree in Little Rock, Arkansas.


I arrived at the DoubleTree on a Monday morning in October.

Image

The lobby was clean and spacious, and check-in was surprisingly fast.

Image

The hotel’s business center was on one side of the lobby. While I never had to use it, I could imagine how some guests would prefer it to be more secluded.

Image

Next to the business center was a small shop that sold toiletries and snacks.

Image

Here’s what it looked like on one side.

Image

Here’s the other side.

Image

There was a small lounge area next to the lobby.

Image

And next to that, a restaurant and bar.

Image

Here’s the restaurant’s menu.

Image

I ate lunch at the hotel for two of the four afternoons I spent in Little Rock. Unsurprisingly, the less healthy options (fried pickles, french fries) were better than the healthier options (kale salad, beet and goat cheese salad).


Like the lobby, the area near the elevators was spacious and clean.

Image

There were Arkansas-themed paintings on the walls.

Image

The hallways on my floor were a little dark, but not excessively so.

Image

I was very happy with my room.

Image

My bed was big and comfortable.

Image

And I had more than enough closet space.

Image

I also happened to get a room with a good view.

Image

My room looked out onto the Arkansas River.

Image

The bathroom was clean, spacious, and organised.

Image

I’ve always wished hotels would provide larger bottles for shampoo. I also wish they would transition from bars of soap to liquid body wash.

Image

I didn’t feel cramped in the shower, at the least.

Image

Each morning, I ordered room service for breakfast. The prices were pretty reasonable.

Image

Here’s the other part of the room service menu.

Image

On the first morning, I ordered an omelet with hash browns. The eggs were a little overcooked, but I didn’t have any major complaints.

Image

On the second morning, I ordered eggs with hash browns and bacon and a side of sliced bananas. Like my other meals at the DoubleTree, it was above-average but unremarkable.

Image

Though if I’m eating a hotel, I’d rather have reasonably-priced food that doesn’t blow me away than expensive food that does.


On the third morning, I ordered a fruit plate with a side of sliced bananas, assuming the fruit plate would be small. I was wrong.

Image

The hotel had a gym that had the basics, like treadmills, exercise bikes, and elliptical machines…

Image

…but not much else.

Image

The hotel also had a pool.

Image

Here’s the covered area with chairs and tables near the pool.

Image

Overall, I was happy with my stay at the DoubleTree.

Image

Nothing about my stay was remarkable, but nothing seriously bothered me either. It was a little more expensive than I usually prefer, but if you’re looking for a basic level of comfort, space, and cleanliness without frills, the Little Rock Doubletree is a solid choice.