Domino's has found that pizza workers were underpaid by hundreds of thousands of dollars at 15 stores

Photo: Giuseppe Cacace/AFP/Getty Images

Domino’s will take another five months to complete a national audit on franchises stores to make sure the wages of underpaid of pizza workers are recovered.

The fast food chain has been hit by allegations that staff were underpaid and some franchisees were offering Australian residency visas in exchange for large payments.

The Fair Work Ombudsman is investigating following a Fairfax Media report earlier this year.

Domino’s today revealed that it had already recovered hundreds of thousands of dollars in unpaid wages and superannuation from an audit of just 15 stores.

In releasing its annual results, Domino’s said Deloitte has completed an independent assessment of the design of Domino’s monitoring and supervision framework for wage underpayment by franchisees.

Domino’s says it has recruited and trained an additional seven staff to conduct a nationwide audit, taking the internal team to 14 people.

“The process is not as advanced as we had anticipated six months ago,” the company said.

However, Domino’s had completed 15 full store audits, with 41 ongoing, so far recovering $770,000 in unpaid wages and superannuation.

Domino’s had also investigated 55 individual complaints, with 19 ongoing, recovering an additional $249,000 in wages and superannuation.

Following full audits, three franchisees, operating a total of six stores, have “exited” the company says, without elaborating on whether the operators had their contracts revoked or quit them.

Domino’s is also withholding a total of $487,000 for wage back-payments relating to these stores.

“It is important to note that we have prioritised the performance of preliminary assessments based on stores we consider to be a higher risk,” the company said. “It would therefore be inaccurate to extrapolate these results across the nationwide network.”

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