- A Delta Air Lines partner, SkyWest Airlines, removed five passengers from a flight departing from Fort Wayne, Indiana, on Wednesday, USA Today reported.
- The removal apparently stemmed from an argument that a passenger, Robyn Rodgers, had with a flight attendant over whether her phone was in aeroplane mode prior to takeoff.
- Videos of the argument appeared on Instagram, along with videos of the passengers who had been stranded at the Fort Wayne airport.
A Delta Air Lines partnership airline removed five passengers from a flight set to depart from Fort Wayne, Indiana, on Wednesday, according to USA Today.
The removal was apparently the result of an argument that one passenger, Robyn Rodgers, had with a flight attendant over whether her phone was in aeroplane mode prior to takeoff. The flight was operated by SkyWest Airlines, which has a partnership with Delta under its Delta Connections umbrella, and was bound for Atlanta.
Rodgers’ argument with a SkyWest Airlines flight attendant was documented in a video posted to Instagram on Wednesday night.
“I’m not going to argue with you,” the flight attendant can be heard saying. “Crew instructions means crew instructions. You were asked several times during the announcement to turn your phone into aeroplane mode.”
Rodgers appears confused in the video, insisting that she immediately complied with the request.
At one point, a man’s voice can be heard coming to Rodgers’ defence.
“She was complying! I was right here actually, right behind her.”
The flight attendant replies: “Would you like to stay, too? Everybody with attitude is going right off. I have zero tolerance.”
Rodgers was ejected from the flight after the plane had returned to the gate. According to USA Today, four other passengers who spoke up in defence of Rodgers, including a man with a child, were also removed from the flight.
In another Instagram video, Rodgers narrates while speaking with an airline agent.
“So Delta Airlines just kicked about four of us off a flight, including a man and his child, because a flight attendant didn’t like what we had to say,” she says in the video. “They will not put anybody up in a hotel and we will have to spend the night.”
SkyWest did not immediately return Business Insider’s request for comment.
A Delta representative told Business Insider that after the passengers were removed, Delta “worked to reaccommodate them on a future flight.”
A SkyWest spokeswoman issued a statement to CBS46: “We take all allegations of discrimination seriously and are reviewing reports from SkyWest flight 4527 operating as Delta Connection. We are disappointed that our customers had this experience and are working with our partner Delta to follow up directly with the customers involved.”
Rodgers posted a follow-up message on Instagram on Thursday morning
“Fun fact: I still have not heard from @delta directly at all but they have been responding to people on Twitter seemingly trying to clean up this mess from a PR perspective but I have no messages and no one from Delta has contacted me,” she said.
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