Deliveroo riders are self-employed, not workers, according to a UK ruling

  • British food delivery startup Deliveroo has won an important legal victory in the UK over whether its delivery drivers are self-employed, or workers entitled to certain rights.
  • A UK tribunal ruled in Deliveroo’s favour, and against the IWGB union which represents Deliveroo riders and other gig economy workers.
  • The tribunal found that because Deliveroo riders can swap jobs with other people, they can’t be counted as “workers.”
  • Deliveroo argued that changing its riders’ employment status would make the job of food delivery less flexible, and less attractive.

Food delivery startup Deliveroo has won an important legal victory after a UK tribunal ruled that its delivery riders are self-employed, not workers entitled to rights such as minimum wage.

The Central Arbitration Committee in London dismissed a claim on Tuesday from the Independent Workers of Great Britain (IWGB) union that its riders were workers.

The case is a slightly convoluted one: The IWGB is a newly formed organisation that represents workers from the precarious gig economy, including some Deliveroo drivers. It went to the CAC in March to gain recognition as a union.

An initial step was determining whether the Deliveroo riders it represented in Camden and Kentish Town were workers or self-employed. Had the IWGB won this case, it wouldn’t have automatically meant workers’ rights for Deliveroo riders, who would still have needed to file a separate claim.

The CAC’s decision rested on the issue of substitution, where Deliveroo riders are allowed to drop out of jobs provided they find a replacement rider. That meant they can’t be classified as workers.

The CAC said in its judgement: “The central and insuperable difficulty for the Union is that we find that the substitution right to be genuine, in the sense that Deliveroo have decided in [its new contract] that Riders have a right to substitute themselves both before and after they have accepted a particular job; and we have also heard evidence, that we accepted, of it being operated in practice.

“Since we have found that the riders are not workers, we cannot accept the Union’s claim for recognition and for rights to negotiate on pay, hours and holidays with Deliveroo.”

It’s a major win for Deliveroo and the so-called gig economy, given Uber lost a similar battle only last week. The ride-sharing firm lost its appeal that its drivers are workers, rather than self-employed, though it plans to escalate its claim to a higher court.

The victory comes after the government commissioned RSA chief executive Matthew Taylor to scrutinise the working practices of Deliveroo and other gig economy firms.

Dan Warne, managing director of Deliveroo, said:

“This is a victory for all riders who have continuously told us that flexibility is what they value most about working with Deliveroo. We welcome the decision of the Committee. As we have consistently argued, our riders value the flexibility that self-employment provides. Riders enjoy being their own boss – having the freedom to choose when and where they work, and riding with other delivery companies at the same time.

“As set out in our submission to the Government’s Taylor Review, we want employment law to be changed so we can provide more security to our riders – such as offering injury pay and sick pay – whilst maintaining the flexibility they value.

“We want to work with Government to update legislation and end the trade off between flexibility and security.”

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