Customer Sues CVS For Writing 'Ching Chong' On Her Receipt

cvspharm

A Korean customer is suing CVS after receiving a receipt with her name printed as “Ching Chong Lee.”

The customer, Hyan Lee, said that she used her own name when ordering photos online, but received a receipt printed with the racial slur, CBS New York reported.

After complaining, a CVS employee apologized and claimed the person would be “counseled and trained,” according to CBS. 

Lee is seeking $1 million from the company for the distress the incident caused. 

A company spokesperson told CBS that he couldn’t comment on pending litigation. He did say that the pharmacy has a strict no-discrimination policy. 

The CVS story shows how one employee’s bad decision can embarrass the entire brand. 

A Papa John’s customer complained last year after employees allegedly wrote “Lady Chinky Eyes” on the receipt. 

That woman didn’t sue, but she did complain about the company on Twitter. 

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