Comcast (CMCSA) is complaining that AT&T’s new U-Verse Internet TV service is messing up its cable modem network and that the telco won’t do anything about it.
Comcast has filed for a temporary restraining order against AT&T (T) after a number of customers in the Chicago area who subscribe to AT&T U-Verse for TV and Comcast for Internet complained about their Internet service being disrupted.
Comcast blames the problem on bad installation of AT&T’s service, which AT&T denies. Ars Technica has also heard unconfirmed reports of similar problems affecting Time Warner Cable Internet customers (TWX) who also get their TV service from AT&T.
For our part, we know that when we got U-Verse installed, it had to be almost fully re-installed after about a week because the first guy did such a shoddy wiring job.
Yesterday, AT&T said it signed up 148,000 U-Verse TV subscribers during Q1, bringing its total to 379,000. The telco expects to have 1 million Internet TV subscribers by the end of the year.
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