- Chick-fil-A is winning people over with kindness.
- Lauren Langley’s Facebook post about an Alabama Chick-fil-A employee’s act of heroism has been shared more than 13,000 times since she posted it on Saturday.
- According to the post, two Chick-fil-A employees rescued Langley and her sons from their car in the middle of a heavy storm and offered them shelter in the restaurant.
- “I didn’t really do that to be thanked,” the 22-year-old team lead who helped bring Langley and her two sons to safety told Business Insider.
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Chick-fil-A employees have done it again.
A post about an employee at a Guntersville, Alabama, Chick-fil-A was shared more than 13,000 times on Facebook, highlighting yet another instance of the chain’s trademark kindness.
The post, written by customer Lauren Langley on Saturday, details an employee’s act of heroism, saying he saved Langley and her sons from their car in the middle of a heavy storm on Saturday and offered them shelter in the restaurant.
According to the post, Langley and her sons had stopped by the Chick-fil-A drive-thru for a quick bite when the weather suddenly changed.
“I couldn’t see out the window, there was LOTS of lightning strikes hitting around us, the trees were bending completely in half around us, the boys were SCREAMING, and I for the first time since I became a mother, felt completely clueless and helpless on what to do,” Langley wrote.
That’s when Chick-fil-A team lead Ethan Brogden and his coworker ran outside to Langley’s car and led her and her sons to shelter inside the store.
“She looked very shocked,” the 22-year-old employee, who has been working at the chain for almost four years, told Business Insider. “Her eyes were pretty wide.”
After the storm stopped, Brogden gave Langley and her sons their food on the house.
This isn’t the first time that a post about a kind Chick-fil-A employee has gone viral.
A video that shows an over-the-top enthusiastic 20-year-old Chick-fil-A employee taking orders went viral last month, highlighting an instance of the chain’s excellent customer service. In September, employees at a Houston Chick-fil-Adelivered between 200 and 400 sandwiches to drivers who were stranded on I-45 thanks to Tropical Depression Imelda.
“I already thought Chick Fil A was the best, but they exceeded the best service today!” Langley wrote in her post.
The son of a pastor, Brogden said his Christian beliefs made him a great fit to work at Chick-fil-A, a company he believes trains its employees to do good for people without expecting anything in return.
“I didn’t really do that to be thanked,” Brogden said.
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