Airfare aggregator CheapAir.com has launched new policy that promises to reimburse customers up to $100 if their airfare price drops anytime after booking. On the surface, the Price Drop PaybackSM program seems a lot like others from Expedia and Priceline, but there are a few less hoops to jump through.
For example, you can instantly see if your fare has dropped using the ‘Price Drop Payback’ button under the ‘My Trips’ section of the site, rather than having to plug in all your search criteria again. Reimbursements are given in the form of travel vouchers and are capped at $100, with a $10 minimum refund. One perk is that your refund will be issued online rather than through the mail.
“It’s our mission to radically simplify the way people shop for travel deals,” said Jeff Klee, CheapAir.com CEO. “We’re constantly working on giving people tools and advice to make more intelligent choices, so they can find the best fares and flights and enjoy their journey.”
That doesn’t mean there aren’t requirements you’ll have to meet, however. Like other sites, the tickets have to be identical – same flight number, same class and same travel dates. The policy also doesn’t apply for business or first class tickets or tickets purchased using discount or coupon codes.
See all the fine print here.
Most airfare sites offer similar policies. Expedia promises to refund customers the difference if they find a cheaper fare, but the price must drop within 24 hours of booking and be from the same airline and seat class.
The policy only applies for “the same number of tickets, ticket class, airline, origination and destination airports, flight numbers and travel dates, as the tickets booked through priceline” and can’t be used if you purchased tickets using frequent flier miles or other rewards points.
Here’s a snapshot of how Cheapair’s policy compares to others:
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