A technical glitch gave some Chase Bank customers access to strangers’ bank accounts

Chase says the glitch has since been fixed. wernerimages/Shutterstock

  • Chase Bank confirmed a technical glitch momentarily gave users access to strangers’ bank accounts.
  • The company says there isn’t a record of any unauthorised transactions.
  • The glitch has since been fixed.

Chase Bank suffered a technical glitch Wednesday night that gave some users access to strangers’ online accounts, the company confirmed with Business Insider.

Customers with the Chase Bank app noticed when they logged into their account – using their username and password – they saw another person’s balances.

“Last night, sporadically between 6:30 – 9 p.m. ET, a very limited amount of customers saw a different customer’s account when they logged in. We resolved the technical glitch last night soon after learning about it,” Patricia Wexler, a Chase spokesperson, told Business Insider.

Wexler said Chase Bank did not have any records of anyone taking advantage of the glitch to make any unauthorised purchases or transfers, but one user on Reddit said his account had an transfer he did not make during the time of the glitch.