Markets

Here’s What travellers Can Expect From The World’s New Biggest Airline

[credit provider=”Chris Sloan/Airchive” url=”http://airchive.com/blog/2013/01/19/the-eagle-rises-again-onboard-american-airlines-boeing-777-300er-inaugural-flight/”] Now that the long planned merger between American Airlines and U.S. Airways has been officially announced, travellers will likely wonder what it will mean for them –– especially their wallets. We reached out to George Hobica, founder of Airfarewatchdog, for his take on the deal and what future […]
Here’s What travellers Can Expect From The World’s New Biggest Airline
News

Bankrupt American Airlines Will Finally Merge With US Airways–Creating World’s Biggest Airline

[credit provider=”Chris Sloan/Airchive” url=”http://airchive.com/blog/2013/01/19/the-eagle-rises-again-onboard-american-airlines-boeing-777-300er-inaugural-flight/”] DALLAS (AP) — American Airlines and US Airways will merge and create the world’s biggest airline. The boards of both companies approved the deal late Wednesday, according to four people close to the situation.
Bankrupt American Airlines Will Finally Merge With US Airways–Creating World’s Biggest Airline
Lifestyle

American Airlines-US Airways Merger Would Create World’s Biggest Airline

[credit provider=”Flickr/lrargerich”] A merger of American Airlines and US Airways to create the world’s largest carrier is in prospect as the two sides work on the final details.Speculation has been mounting about an agreement which could be announced in coming weeks, with reports yesterday indicating that the boards of the […]
American Airlines-US Airways Merger Would Create World’s Biggest Airline
Strategy

The 15 Worst Companies For Customer Service

[credit provider=”flickr/gmacklin” url=”http://www.flickr.com/photos/gmacklin/535003741/sizes/z/in/photostream/”] Some of the industries that Americans depend on most are plagued by bad customer service.Utilities, airlines, and cable companies are among the worst lead, according to the latest results from the American Consumer Satisfaction Index.
The 15 Worst Companies For Customer Service
Lifestyle

US Airways Flight Attendants Are Getting Ready To Strike

[credit provider=”US Airways”] (Reuters) – Flight attendants at US Airways Group Inc voted by a 94 per cent margin to authorise a strike, ramping up pressure on the carrier to reach a contract agreement, their union said on Tuesday.The workers, represented by the Association of Flight Attendants-CWA, twice this year […]
US Airways Flight Attendants Are Getting Ready To Strike
Lifestyle

travellers Are Getting Really Steamed Over Airline Dress Codes

[credit provider=”youtube” url=”http://www.youtube.com/watch?v=_lR5pzrJvbY”] Airlines give many reasons for refusing to let you board, but none stir as much debate as this: How you’re dressed.A woman flying from Las Vegas on Southwest this spring says she was confronted by an airline employee for showing too much cleavage. In another recent case, […]
travellers Are Getting Really Steamed Over Airline Dress Codes
Markets

US AIRWAYS CEO: It’s Our Fault Carry-On Bags Have Become Such A Nightmare

[credit provider=”USA Today” url=”http://www.usatoday.com/money/flights/travel/story/2012-07-11/US-Airways-executives-discuss-fees-amenities/56156030/1″] USA Today held a pretty interesting Q&A session with US Airways CEO Doug Parker this week.In addition to talking up the company’s ever-imminent merger with American Airlines, Parker, along with President Scott Kirby, addressed one of consumers’ biggest gripes: Baggage fees.
US AIRWAYS CEO: It’s Our Fault Carry-On Bags Have Become Such A Nightmare
Lifestyle

Wall Street Sees Only One Option For American Airlines

[credit provider=”Flickr/caribb” url=”http://www.flickr.com/photos/caribb/2611243425/sizes/m/in/photostream/”] NEW YORK (AP) — American Airlines is weighing various options for its future, but most analysts say the nation’s No. 3 airline only has one viable choice: combine with No. 5 US Airways.American could leave bankruptcy protection as an independent airline. Or join forces with a much […]
Wall Street Sees Only One Option For American Airlines
Strategy

The 15 Most Disliked Companies In America

[credit provider=”lewisha1990 on flickr” url=”http://www.flickr.com/photos/bluemandy/2845694549/”] The most disliked companies in America once again include airlines, utilities and banks, according to the latest cycle of ratings from the American Customer Satisfaction Index.Service industries typically score worse than manufacturing because of limited competition and the difficulty of interacting with customers.
The 15 Most Disliked Companies In America
News

Flight From Paris Diverted After Passenger Claims To Have An Implanted Device

[credit provider=”Flickr / randomduck ” url=”http://www.flickr.com/photos/rudiriet/2430693139/in/photostream/”] A US airways flight headed from Paris to Charlotte, North Carolina was diverted to Bangor, Maine, because of a “security issue,” CNN reports.  According to the Transportation Security Administration, a passenger on the flight “exhibited suspicious behaviour.” 
Flight From Paris Diverted After Passenger Claims To Have An Implanted Device
Markets

What The US Airways Merger Will Do To Your Wallet

[credit provider=”Flickr / randomduck ” url=”http://www.flickr.com/photos/rudiriet/2430693139/in/photostream/”] Nothing gives a frequent flyer more anxiety than hearing the word “merger.” Customers tend to be fiercely loyal to their airline and don’t handle change very well.But the last few years have seen some big changes across the American airline landscape, forcing flyers to […]
What The US Airways Merger Will Do To Your Wallet
News

US Airways Passenger Reportedly Attacks Flight Crew

[credit provider=”Flickr/afagen” url=”http://www.flickr.com/photos/afagen/4865489295/sizes/m/in/photostream/”] A New Jersey woman is facing charges after allegedly attacking crew members on a US Airways flight from North Carolina to Florida, the AP reports. The incident occurred on Tuesday afternoon, hours after a JetBlue flight from New York to Las Vegas had to make an emergency landing […]
US Airways Passenger Reportedly Attacks Flight Crew
Markets

This Airline Blew Competitors Out Of The Water In A Customer Satisfaction Report

[credit provider=”Flickr / calculat0r” url=”http://www.flickr.com/photos/calculat0r/2275692514/sizes/m/in/photostream/”] Southwest Airlines knocked it out of the ballpark in a new customer satisfaction report.  Based on responses from 10,000 consumers, Southwest was the only airline to earn a “good” rating (73%) in this year’s Tempkin Experience Ratings. 
This Airline Blew Competitors Out Of The Water In A Customer Satisfaction Report
Lifestyle

How To Get Through Airport Security Quickly

[credit provider=”TSA via Wikimedia Commons” url=”http://commons.wikimedia.org/wiki/File:Mmw_large.jpg”] Last week, it was announced by the TSA and Homeland Security that the new TSA Pre✓ passenger-screening program will be expanded from 7 to 35 US airports.  As we heard about this program’s expansion, we thought it would be helpful for frequent travellers to better understand all […]
How To Get Through Airport Security Quickly
Markets

US Airways Confirms It Has Hired M&A Advisors For Possible AMR Takeover

[credit provider=”Flickr/caribb” url=”http://www.flickr.com/photos/caribb/496799973/sizes/m/in/photostream/”] US Airways has confirmed that it has retained Barclays Capital and Millstein & Co., among others, to explore a possible takeover of AMR, the bankrupt holding company of American Airlines, Douglas Parker, the company’s CEO said on US Air’s fourth quarter conference call.The response comes after reports […]
US Airways Confirms It Has Hired M&A Advisors For Possible AMR Takeover
Markets

American Airlines May Have Just Found Its Knight In Shining armour

[credit provider=”Flickr Matt Hintsa” url=”http://www.flickr.com/photos/matt_hintsa/2480314363/”] US Airways is reportedly drawing up plans to merge with AMR, the bankrupt holding company of American Airlines, Bloomberg reports.The move would fill a revenue gap for US Airways, while also helping fuel American’s weakened hub system, which has been drained as it cut money-losing […]
American Airlines May Have Just Found Its Knight In Shining armour
Strategy

The 18 Most Hated Companies In America

[credit provider=”www.flickr.com” url=”http://www.flickr.com/photos/ari”] Occupy Wall Street really struck a nerve in consumers — recently released ratings by The American Customer Satisfaction Index reflect a widening gap between banks and credit unions. Smaller competitors’ scores increased to the highest ever reached by any of ACSI’s 47 industries.Among the four big banks, […]
The 18 Most Hated Companies In America
Markets

Consumers Dealt With Even More Delayed Flights In November

[credit provider=”www.flickr.com” url=”http://www.flickr.com/photos/huy02/”] travellers canceled far fewer flights in November even as airlines struggled to deliver passengers to their destinations on time. Cancellations have been on a downward trend in recent months, dropping from 9,300 in October to just under 6,700 in November, according to FlightStats, an airline, airport and travel […]
Consumers Dealt With Even More Delayed Flights In November
News

Here’s What You Need To Know About The Potential American-US Airways Merger

[credit provider=”en.wikipedia.org” url=”http://en.wikipedia.org/wiki/File:USAir_737-200_at_Charlotte.jpg”] DALLAS (AP) — American Airlines, which is slipping farther behind beefed-up rivals United and Delta, could bulk up through a merger with US Airways.That idea has been floated before. But it’s more likely now that American’s parent company, AMR Corp., has filed for bankruptcy protection, some analysts […]
Here’s What You Need To Know About The Potential American-US Airways Merger
Strategy

US Airways Passenger Forced To Stand For 7 Hours Because Of The 400-Pound Guy Next To Him

[credit provider=”Flight Global” url=”http://www.flightglobal.com/blogs/unusual-attitude/2009/11/passenger-creates-big-debate-a.html”] Here’s yet another airline horror story, and a PR nightmare (via Daily Mail).Arthur Berkowitz wasn’t able to sit down for seven hours on his US Airways flight because an enormous 400 lb man was in the seat next to his, reports consumer advocate blog elliott.org.
US Airways Passenger Forced To Stand For 7 Hours Because Of The 400-Pound Guy Next To Him
Markets

The Guerilla Guide To The Worst Airline Fees

[credit provider=”Flickr/Digital Cat” url=”http://www.flickr.com/photos/[email protected]/4581765179/”] I like to turn my near-constant hunt for the best airline rates into something of a one-woman sport, but no matter how great a deal I manage to scrounge up, I’m constantly getting blind-sided by new and increased airline fees. That’s no surprise, given that major […]
The Guerilla Guide To The Worst Airline Fees
News

Major US Airlines Increased Fees By A Stunning 87% In The Past Year

[credit provider=”www.flickr.com” url=”http://www.flickr.com/photos/abennett96″] The difference between low cost and legacy carriers is getting less and less.Major U.S. airlines added baggage fees and charged more for on-board services in 2011, increasing ancillary revenue by 87%, according to projections from Amadeus (via The Economist).
Major US Airlines Increased Fees By A Stunning 87% In The Past Year
Strategy

The 18 Most Hated Companies In America

[credit provider=”ap”] You’re not the only person who hates Bank of America, American Airlines and Time Warner.We’ve updated our list of the worst companies on the American Customer Satisfaction Index, which gives remarkably accurate ratings based on thousands of surveys. The most-hated list hasn’t changed much since June, because the […]
The 18 Most Hated Companies In America
News

The 19 Most Hated Companies In America

[credit provider=”www.flickr.com” url=”http://www.flickr.com/photos/ari/2347593532/”] There’s one difference between Bank of America and UPS that won’t show up on the balance sheet.Customers hate Bank of America. This feeling — generated by excessive fees, impenetrable call centres and foreclosure horror stories — is reflected in the American Customer Satisfaction Index.
The 19 Most Hated Companies In America
News

The 18 Worst Companies In America

[credit provider=”www.flickr.com” url=”http://www.flickr.com/photos/abennett96″] Everything a company does comes down to customer satisfaction.Yet there are terrible, aggravating and disappointing companies that flourish and survive. Most of these companies benefit from near-monopolies — such as the four airlines and four cable companies that make our list.
The 18 Worst Companies In America
Tech

Finally, Pictures Of Flight 1549 Landing On Hudson

For two days, we’ve been amazed that no one seemed to have captured images of Flight 1549 as it descended and landed on the Hudson. We understand that it happened fast, but there must have been hundreds of thousands of security cameras, video cameras, and digital cameras capable of capturing […]
Finally, Pictures Of Flight 1549 Landing On Hudson
News

Flight 1549: The Movie!

It seems that these days, when there’s a plane crash, there’s a movie. Mercifully, this will be a tale of hope, countlessly replayed on TBS on Sunday afternoons for years to come. Much like Rudy. Well, the crew over at New York magazine already have their casting done, and we […]
Flight 1549: The Movie!
Tech

Hooray For The Men And Women Of Flight 1549

As we get bombarded each day with the stories of greed, myopia, and incompetence that crippled our economy and financial system, it is easy to get depressed about the state of professionalism in this country. 
Hooray For The Men And Women Of Flight 1549