News

An Australian telco audit has cast ‘serious doubts’ over whether staff are sufficiently trained to assist vulnerable customers

Australia’s telecommunications watchdog has issued a new list of industry guidelines, designed to protect vulnerable customers when seeking new phone and internet plans. The guidelines come after an audit of nine Australian telcos, which raised “serious doubts” that staff training is up-to-date across the industry. “A generic approach seeking to […]
An Australian telco audit has cast ‘serious doubts’ over whether staff are sufficiently trained to assist vulnerable customers
Markets

How to invest in communications stocks, a sector that’s huge, highly diversified, and growing — offering something for almost every type of investor

Communications stocks represent companies in a sector that includes the phone, internet, and media industries. Communications stocks belong to both stable dividend-paying firms and volatile up-and-comers. Investors can minimise risk by buying communications-focused ETFs and index funds. Visit Business Insider’s Investing Reference library for more stories. In 2020, communications became […]
How to invest in communications stocks, a sector that’s huge, highly diversified, and growing — offering something for almost every type of investor
Markets

Chinese telecom stocks to be de-listed as NYSE reverses course again

The New York Stock Exchange will delist three major Chinese telecoms after some back and forth discussion with the Department of Treasury’s Office of Foreign Assets Control. China Mobile, China Telecom, and China Unicom will now officially be delisted from the New York Stock Exchange as of 9:30 AM ET […]
Chinese telecom stocks to be de-listed as NYSE reverses course again
News

The ombudsman says Aussie telcos ‘coped well’ despite disruptions caused by the coronavirus pandemic

Australia’s telecommunications providers have “coped well” this year despite a “perfect storm” of disruptions caused by the COVID-19 pandemic, the Telecommunications Industry Ombudsman (TIO) has concluded in its latest analysis of consumer complaints. The volume of complaints, the agency found in its newly released July 2020 Systemic Investigation Report, tracked […]
The ombudsman says Aussie telcos ‘coped well’ despite disruptions caused by the coronavirus pandemic
News

Elon Musk has a 2027 deadline to surround Earth with high-speed Starlink internet satellites — but the service would work far sooner than that

SpaceX plans is about to launch its first Starlink internet satellites. Starlink could bring cheap, fast internet to remote areas as well as moving vehicles like aeroplanes, ships, and cars. It would also make international teleconferencing and online gaming nearly lag-free. The plan calls for launching nearly 12,000 satellites into […]
Elon Musk has a 2027 deadline to surround Earth with high-speed Starlink internet satellites — but the service would work far sooner than that
Markets

Telstra’s chairman just admitted executives in Australia are paid too much

Telstra chairman John Mullen says “everybody is unhappy” with the pay of executives in Australia. He was speaking at the AGM today about his deep disappointment at a backlash against the telco’s remuneration report. He says directors don’t sit around like the Witches of Macbeth scheming how they can manipulate […]
Telstra’s chairman just admitted executives in Australia are paid too much