A 32-year-old woman was arrested and charged with aggravated assault after an altercation on a Southwest Airlines plane, according to reports.
Employment lawyers told Insider that airlines may jeopardize future government contracts if they don't comply with the extended vaccination deadline.
Only three airlines had more than 20% of their flights canceled or delayed over the two-year period, a study found.
Mary MacCarthy says she and her 10-year-old daughter faced "racist harassment" when they were reported to police by a Southwest Airlines employee.
The state flags take 12 or more days to complete simply because they have a lot of colors, compared to eight days for the regular paint scheme.
Southwest told Insider that the pilot has been placed on leave while the company conducts an internal investigation, which is currently ongoing.
AP journalist Colleen Long said she tried to get the pilot to open the locked cockpit door in an attempt to get a comment for a story she was writing on the slur.
Around 3,700 American Airlines pilots remain unvaccinated and top airline executives have also said they'll work with unvaccinated employees.
The five-hour hiccup crippled the carrier's network, displacing flight crews and aircraft and leaving passengers delayed for hours at airports or forced to overnight.
It marks a softening of Southwest's stance on COVID-19 vaccines. It said early October that staff must be fully vaccinated "to continue employment."
Southwest Airlines canceled over 2,000 flights and left thousands of passengers stranded as it tried to get back on track earlier in October.
Southwest Airlines' unvaccinated workers with a pending exemption will no longer be put on unpaid leave if they don't get vaccinated by the December deadline.
To celebrate its history, the airline has taken blips of its past and displayed it throughout its corporate headquarters in Dallas, Texas.
Southwest Airlines CEO Gary Kelly issued a formal apology to customers on Thursday after its weekend meltdown that impacted thousands of passengers.
During a weekend of thousands of cancelled flights, a bride blames Southwest Airlines after the chaos forced her parents to miss her wedding.
Southwest Airlines' cancellations have affected travelers across the US, not just in Florida, due to its point-to-point operations.
Southwest is dishing out the vouchers on top of refunds after it canceled thousands of flights, citing weather and air traffic control problems.
Southwest Airlines' chief operating officer Mike Van de Ven told employees in a video on Sunday that a "staffing cushion" is needed to prevent further schedule reductions this winter.
Conservatives praised Southwest pilots for what they claimed was a vax mandate protest. The airline says the cancellations were caused by the weather.
Sen. Ted Cruz recently blamed Southwest Airlines' flight cancelations on vaccine mandates, which the airline denied.
Southwest Airlines said it will comply with President Biden's federal vaccine mandate despite Texas Gov. Abbott issuing an order prohibiting it.
Some, like Sen. Ted Cruz, tried to tie the cancellations to vaccine mandates. However, the company, its pilot union, and the FAA said otherwise.
Airlines have been trying to scale up flights from the worst of the pandemic but Southwest's meltdown shows that airlines are still fragile.
Southwest Airlines canceled nearly 2,000 flights over the weekend due to staffing shortages and scheduling issues, not a pilot protest.
The airline has been experiencing a "high level of cancellations" caused by hazardous weather conditions.
The bonus could also help Southwest increase its own staff, especially as the airline reportedly plans to hire at several key airports.
United said Thursday that nearly half of its unvaccinated workers have provided proof of inoculation since facing termination due to the strict vaccination policy.
Southwest Airlines and Walt Disney World unveiled a special co-branded aircraft on Tuesday to celebrate the 50th anniversaries of both iconic companies.
The US Attorney's Office is accusing the men of stealing $300,000 from airlines in an elaborate lost-luggage scam.
JetBlue Airways canceled or delayed over half of its flights yesterday, leaving passengers stranded for hours.
Incoming Southwest CEO Robert Jordan described it as a "symbol of the job market that we live in here - there's so much competition."
Southwest Airlines is the US' largest domestic carrier, serving over 100 destinations across the country.
Southwest Airlines announced eight new routes on Thursday in its latest network expansion, six of which will be to Austin, Texas, the state's latest tech hub.
Southwest Airlines told staff that the new vaccine incentives were "unrelated" to President Biden's vaccine rules for large employers, per CNBC.
A woman has been charged with assault months after a clip showed her punching a Southwest Airlines flight attendant and knocking two of her teeth out.
The Southwest Airlines Pilot Association claims the company violated the union contract by implementing an "emergency extended time off" policy.
The lawsuit alleges that pilots are "amongst the most at-risk work groups immediately after first responders and healthcare employees."
Multiple airlines responded in federal court to a lawsuit saying they were violating the rights of those with disabilities by requiring masks.
The Department of Defense has enlisted commercial airlines to help transport people who are fleeing Afghanistan.
The Southwest Airlines Pilots Association is considering picketing on Thanksgiving and Christmas over increased workloads, fatigue and lack of hotels.
Southwest staff can redeem the bonus for flyer miles, gift cards, and concert tickets, the airline said in a memo, cited by CNBC.
The passengers, who were on separate flights, refused to wear masks, the affidavits for each case said, according to USA Today.
The TSA recorded a 10-week low in passenger throughput as summer travel slows and airlines warn of the Delta variant's effect on fall bookings.
Passenger Ali Cleek told Insider that Southwest apologized after a flight attendant offered glue for her toddler, who refused to keep her mask on.
Flight attendant Maurice "Reggie" Shepperson tested positive for COVID-19 in June and died this week, relatives and friends told USA TODAY.
A viral TikTok showed a pair of women, who the creator said were mother and daughter, being kicked off a plane after a seat incident.
In a court filing, Southwest Airlines sought info about Kiwi's relationship with Skiplagged. Kiwi said it was a distraction technique.
From flight delays and cancellations to onboard violence, flying during the summer has not been easy. Flyers need to prepare for the worst.
Flight attendants, ground-operations agents, and cargo agents will earn double for extra shifts over Independence Day weekend, CNBC reported.
American Airlines saw the impact of not having enough pilots when it canceled hundreds of flights in mid-June. More airlines might see the same fate.
Southwest Airlines is raising its minimum wage to $15 an hour, affecting over 7,000 employees, as travel picks up from its pandemic slump.
Southwest has been in near-perpetual growth mode but its expansion plans may be hampered by a lack of airplanes.
Lucas Wall said he's been stranded in Florida because he can't fly without a mask. He's accused several airlines' mask mandates of being discriminatory
Industry analyst Henry Harteveldt said airlines may reduce weight limits for checked bags or hike charges on overweight bags.
Southwest Airlines has delayed and canceled flights for the third day in a row as it continues dealing with the fallout from technical issues.
Southwest flights were delayed on Monday night due to a glitch in the airline's weather-tracking system. Issues continued on Tuesday.
Southwest grounded planes for safety reasons during a weather data glitch. It resumed some flights after about three hours, NPR reported.
Digital recruiting tools can speed up the hiring process as flight demand resurges and the labor market becomes more competitive.
Fatima Altakrouri says she filed a Department of Transportation complaint, but the airline denied her claim of discrimination based on appearance.
A retired Southwest Airlines pilot was sentenced to probation after pleading guilty to exposing himself and watching porn during a flight in 2020.
The ban comes after a passenger punched a flight attendant in the face on a Southwest flight from Sacramento to San Diego on Sunday.
Southwest Airlines says a passenger was "verbally and physically abusive" toward a flight attendant over the weekend.
"You're looking at probably a different result than if we had kept our stock," Buffett said at Berkshire Hathaway's annual meeting.
By the end of 2022, all except one of America's six largest airlines will be flying to Canada with Southwest's absence not going unnoticed.
Each airline still has its own notion on the best ways to keep flyers safe during the pandemic but some are doing way more than others.
United isn't pulling any punches and calls out Southwest in a new ad campaign for its on-time performance, lack of non-stop routes, and open seating policy.
The pilot "intentionally committed an act of lewd, indecent and obscene exposure of his genitals in a public place," the Department of Justice alleged.
A viral TikTok video shows a dispute with a passenger on a Southwest Airlines flight who refused to comply with COVID-19 safety protocols.
Southwest's order is part of a major fleet renewal that will see some of its oldest aircraft retired in favor of the ultra-modern Boeing 737 Max.
Southwest's new routes give more non-stop flights to vacation destinations for travelers in smaller cities across the US.
Southwest had served passengers ice water for most of the pandemic but more options are being introduced on flights as of March 16.
The famed investor's company sold shares for about $4.5 billion that are worth around $9.4 billion today.
Southwest had the largest fleet of Boeing 737 Max aircraft before the pandemic but waited the longest out of any US airline to resume flights.
Southwest has keenly adapted to new travel realities by aggressively expanding and planning service to 17 new cities since the pandemic began.
In the past year, Southwest Airlines has expanded its flight offerings with services to destinations like Hilo, Hawaii and Cozumel, Mexico.
Southwest Airlines and American Airlines are adding non-stop flights to the Super Bowl. A one-way ticket from Kansas City to Tampa on Southwest costs over $US700 at the time of writing. Tickets to the big game will be limited to 22,000, split between the general public and healthcare workers. Visit […]
More than 2,500 passengers have been banned from US airlines for non-compliance with mask policies. Delta Air Lines banned 880 passengers, including six on a flight where Mitt Romney was harassed. President Joe Biden signed a mask mandate for air travellers on his first full day in office. Visit Business […]
Southwest Airlines is growing its West Coast route network with five new routes to two new cities. The Californian cities of Santa Barbara and Fresno are the focus of this expansion. The expansion continues a rivalry between Southwest and Alaska Airlines for domination in the region. Visit Business Insider’s homepage […]
Airlines are stepping up their security measures on flights to Washington, DC ahead of President-elect Joe Biden’s inauguration. “These new security measures are more extensive and stringent compared to those implemented after 9/11,” industry analyst Henry Harteveldt of Atmosphere Research Group told Insider. Alaska Airlines is enacting the most stringent […]
Airlines are preparing for the worst as protests in Washington, DC turned into riots on Wednesday, and some participants will now be boarding aircraft to fly home. Some airlines are banning alcohol on their flights departing Washington and moving their flight crews out of downtown hotels. Protesters harassed and heckled […]
The Boeing 737 Max is set to return to service in the US next week with airlines rushing to get the plane back in the air, take deliveries of delayed orders, and place new orders, despite customer scepticism. Airlines want to operate the aircraft because it can help guard against […]
The Boeing 737 Max began flying paying customers again in the US on Tuesday with American Airlines and will soon fly for United Airlines, Alaska Airlines, and Southwest Airlines. Flyers can tell if they’re on a Max by looking at markings on the plane, the size of the engines, inside […]
Southwest Airlines is adding the Californian cities of Fresno and Santa Barbara to its route network in the new year. No routes or start dates have been announced but service will begin in the second quarter of 2021. The expansion strengthens Southwest’s West Coast rivalry with Alaska Airlines as the […]
An explosive congressional report released on Friday found “significant lapses in aviation safety oversight and failed leadership” at the Federal Aviation Administration. The report determined that the agency repeatedly ignored safety warnings ahead of fatal crashes, was cosy with the companies it was supposed to regulate, and retaliated against whistleblowers […]
Southwest Airlines said Wednesday that it plans to fly passengers on the Boeing 737 Max again in March. CEO Gary Kelly had previously said the jet’s first flight would “likely take place no sooner than the second quarter of 2021.” Southwest will receive 35 more jets in 2021, more than […]
Airlines are responding to customer scepticism over the Boeing 737 Max by offering free flight changes and trip cancellations to those seeking to avoid it. The four US airlines that plan to operate the Max in 2021 have all said they will work with passengers, despite praising the aircraft’s efficiency […]
US airlines are gearing up to relaunch the Boeing 737 Max back into service following its ungrounding by the Federal Aviation Administration. American Airlines flew the first passenger flight on Tuesday while United Airlines, Southwest Airlines, and Alaska Airlines will all fly the Max in 2021. All except for Southwest […]
Southwest Airlines just sent 6,828 workers WARN notices after it couldn’t come to an agreement with employees to take a pay cut to avoid furloughs. Ramp workers and flight attendants are among the most impacted workgroup with over 4,000 WARN notices issued between them. Workgroups that accept Southwest’s proposed temporary […]
The metal monolith recently discovered in Utah disappeared. Brands like Southwest Airlines and Steak-umm used the trending story to talk about themselves. It’s the latest example of a trend for brands to try to join memes and get attention online, especially on Twitter. Visit Business Insider’s homepage for more stories. […]
All 11 major US airlines are participating in Black Friday in which flyers can get the jump on deals for 2021 travel. Those not offering discounted flights are offering sale prices or bonuses when purchasing points or miles. International flight deals are largely missing as travel restrictions continue to hinder […]
Southwest Airlines CEO Gary Kelly said said passengers “should fly” during the coronavirus pandemic in a recent interview with Axios. Kelly said air cabins recirculate and filter air well, but public health experts say patrons can still contract the virus in crowded airports and sitting near sick passengers. About one […]
Southwest Airlines is expanding with 12 new leisure routes across the United States and Mexico. Savannah, Georgia and Sarasota, Florida are the focus of the expansion, with nine new routes to those cities. Hawaii and Mexico will see three new routes as Americans seek vacations in tropical locales. Visit Business […]
Five US airlines are blocking middle seats or limiting capacity for the Thanksgiving holidays. Delta Air Lines, Alaska Airlines, Southwest Airlines, Hawaiian Airlines, and JetBlue Airways have all committed to blocking seats through turkey day but not all will keep the policy much longer. After Thanksgiving, only two airlines have […]
Southwest Airlines is in talks with Boeing to purchase more 737 Max aircraft, Bloomberg is reporting. The low-cost airline is reportedly looking at aircraft that have been built but not delivered due to order cancellations, known as “white tail” aircraft. The ill-fated aircraft has been grounded since March 2019 following […]
The upcoming holiday travel season is the perfect time to offload travel credit from flights cancelled during the pandemic. Travel credit is often issued in lieu of a refund so an airline can keep the cash paid for the original flight. Each airline is different in how flyers can use […]
Southwest Airlines is adding 10 new routes to its network in 2021 as aviation enters the first full year of its recovery. The route additions centre around Southwest’s two newest airports in Colorado and Illinois. Southwest will also have a new shortest route at just 73 miles long between two […]
Several studies that suggest flying is safe during the coronavirus pandemic have come under criticism in recent days. While all evidence suggests the risk of contracting COVID-19 while flying is relatively low, it still appears to be possible. Southwest cited two of the maligned studies in its decision to stop […]
Southwest Airlines will begin filling all available seats on its aircraft come December 1. The social-distancing measure was adopted by the airline early on in the pandemic, but Southwest is now joining the majority of airlines in the US in choosing not to block seats. The policy shift came as […]
Southwest Airlines just announced nine new leisure routes to cities across the country with a focus on Florida, Colorado, and California. The almost non-existent demand for business travel has forced Southwest to adjust its flyers, serving airports it has historically avoided and operating seasonal services. The airline recently asked employees […]
Southwest Airlines said it can avoid furloughs through at least 2021, but only if workers agree to pay cuts. Southwest has never furloughed or laid off employees, but has said that without a quick return of travel demand or an extension of government assistance, job cuts might be inevitable. The […]
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