Videos show a man dressed in a Spiderman suit kicking a store worker in the throat. It's the latest attack on retail staff during the pandemic.
Even as life continues to open up, customers are lashing out. "Everybody's just always mad," one small business owner told Insider.
The labor shortage isn't going to disappear any time soon, according to one industry expert.
Amazon promotes hourly workers at about half the rate of Walmart, where more than 75% of US store managers began in hourly roles, NYT reports.
The customer got into an argument with the cashier about his mask, left without buying anything, and returned to shoot the cashier, the GBI said.
"We spent a lot of time with COVID-19 responses, but there was another global pandemic - systemic racism," a spokesperson for Gap said.
Walmart allowed vaccinated shoppers and employees to stop wearing masks in stores on May 14. But stores must follow local and state health guidelines.
Walmart employees revealed what they have learned about managing time off and communicating with supervisors, among other work tips.
The CDC relaxed guidelines around wearing masks for people fully vaccinated against COVID-19. Critics say it leaves retail businesses in a tricky position.
In a tight labor market, companies are offering boosted wages and benefits, though it might not be enough for workers looking to make ends meet.
Insider spoke with a former Dollar General worker about his decision to quit his store - a tale that went viral on Twitter.
Retail workers have been touted as frontline heroes throughout the pandemic, by companies and the public alike. Protections for retail employees remain weak in the United States, and many workers and labour activists have called for companies to do more. The Centres for Disease Control and Prevention did recently vote […]
Amazon took a dig at Walmart’s worker pay in a recent Bloomberg article, saying the nation’s biggest retailer has yet to join them in “raising the minimum wage to $US15.” In analysis of 68 counties where Amazon opened a warehouse, average industry compensation dropped by 6% within two years, Bloomberg […]
Restaurant workers say they’re afraid to enforce COVID-19 safety protocols for fear of losing out on tips. According to a new survey from nonprofit One Fair Wage and the UC Berkeley Food Labour Research Centre, two-thirds of workers reported receiving a lower-than-usual tip after enforcing health and safety measures. The […]
The Retail Industry Leaders Association is urging governors to require mask-wearing in public. RILA represents major retailers including Target and Home Depot. In a letter to state governors, RILA referenced “troubling incidents” involving aggressive customers who oppose wearing masks in stores, saying that retail workers are facing hostility and violence […]
The coronavirus pandemic has fundamentally changed what it is like to work in a store. Retailers are hiring workers to take temperatures, keep stores clean, and enforce social distancing. “I think folks are trying to be as creative as possible in creating these job postings,” Amy Glaser, senior vice president […]
The coronavirus pandemic has resulted in shutdowns and massive losses for retailers, restaurants, and their workers. But many are supplementing their income losses by pivoting to new tactics and opportunities that are more suited to the pandemic. Here are nine ways that retailers and workers are still making money while […]