News

How this NYC restaurant makes 20,000 dumplings a week

Before the pandemic, the Nom Wah Tea Parlor had two-hour wait times and lines out the door. But come March, the oldest dim sum restaurant in NYC’s Chinatown lost 80% of its business. To save the restaurant, owner Wilson Tang and operations manager Barbara Leung launched a line of frozen […]
How this NYC restaurant makes 20,000 dumplings a week
News

How bike shops kept up with America’s 121% spike in demand

As bikes became a means of recreation, exercise, and commuting during coronavirus shutdowns, bike companies were facing growing demand. In March, leisure-bike sales jumped 121% in the US. But when Lunar New Year and COVID-19 outbreaks shut down bike-manufacturing factories in China, bike companies also had to contend with a […]
How bike shops kept up with America’s 121% spike in demand
Strategy

At-home kits, online classes, and buzzy campaigns are affordable ways to improve your business’ online shopping experience this year

The holidays are quickly approaching and many entrepreneurs are creating new ecommerce strategies and online shopping experiences as shutdowns and social distancing measures prevent in-person sales. Meanwhile, consumers increased their weekly online shopping during the pandemic, according to a report from the Rand Corporation. Among people younger than 35, 48% […]
At-home kits, online classes, and buzzy campaigns are affordable ways to improve your business’ online shopping experience this year
Strategy

How to build a diverse and inclusive workforce as a small business

Smaller businesses are better poised to create diverse and inclusive teams than big corporations – as long as they start early. Finding top talent for your company requires diversifying your network before you start hiring and expanding the scope of what you’re looking for in candidates. You can also make […]
How to build a diverse and inclusive workforce as a small business
Strategy

Return customers are often the most profitable. Here’s how to foster loyalty in your brand, no matter the size of your business.

If you’re at risk of closing during the pandemic, fostering brand loyalty and retaining existing customers are critical strategies for survival. Business owners and marketing experts offered tips on cultivating emotional, lasting relationships with customers. When it comes to meeting customers’ evolving needs, trust needs to be the foundation of […]
Return customers are often the most profitable. Here’s how to foster loyalty in your brand, no matter the size of your business.
Strategy

How to identify new revenue streams and successful ventures for your business

Entertainment, travel, and hospitality industries, among others, took a hit as businesses and cities shut down across the nation. Finance experts and business owners shared tips with Business Insider on diversifying sources of revenue to make it through a tough economic downturn. Start by evaluating how your customers are reacting […]
How to identify new revenue streams and successful ventures for your business