News

Here’s why Delta, American, United, and other airlines won’t be quick to offer refunds even though travel from the US to some European countries is largely banned due to the coronavirus pandemic

US airlines won’t be eager to offer refunds on flights between the US and Europe even after President Donald Trump heavily restricted transatlantic travel, says expert Henry Harteveldt. Delta Air Lines was the first US airline to offer a transatlantic-specific travel waiver that allowed for flight changes but not refunds. […]
Here’s why Delta, American, United, and other airlines won’t be quick to offer refunds even though travel from the US to some European countries is largely banned due to the coronavirus pandemic
Tech

This experience reminded me why Amazon could crush Australian rivals

A purchase through online retailer Kogan reminded me why Australian retailers could fall behind Amazon when it launches its local retail arm this month. I recently bought an electric pet feeder on Kogan. As the device was marketed under Kogan’s in-house label, delivery was free and there was a 14-day […]
This experience reminded me why Amazon could crush Australian rivals
Tech

Optus is refunding NBN customers for promised speeds they can’t possibly get

Optus will refund customers over NBN connections that can’t deliver the speeds promised in the packages. Australia’s second biggest telco is acting more than three months after Telstra announced it would refund 8000 NBN customers for the same reason. Optus is now investigating how many people would be eligible for […]
Optus is refunding NBN customers for promised speeds they can’t possibly get