News

Smart speakers are taking over — but retailers might not be benefiting

The percentage of customers in the United States who say they have a smart speaker has risen to 20% this year, according to a study by financial-services firm Synchrony. That’s double the percentage of consumers who said they had a smart speaker just a year ago. According to some reports, […]
Smart speakers are taking over — but retailers might not be benefiting
News

There’s still only one real reason why people pay for Amazon Prime

Amazon Prime members still overwhelmingly cite free two-day shipping as the most important perk of the membership, according to a new survey by The Diffusion Group. 79% of the Prime members who were surveyed cited the perk as most important. The second-highest was Prime Video, with 11% saying it’s the […]
There’s still only one real reason why people pay for Amazon Prime
News

Nike execs can’t stop saying one word, and it reveals the future of the company

Nike‘s chairman and CEO, Mark Parker, and its CFO, Andy Campion, together said the words “digital” or “digitally” 69 times during a conference call announcing the company’s most recent quarterly results on Thursday. That frequency is up substantially from the third quarter’s call, when executives mentioned digital 42 times, and […]
Nike execs can’t stop saying one word, and it reveals the future of the company
News

Walmart’s e-commerce CEO reportedly just dropped $43 million on a penthouse in a ‘paparazzi-proof’ building filled with celebrities. Take a look inside.

Walmart‘s CEO of US e-commerce, Marc Lore, has reportedly purchased a penthouse in an ultra-luxury building in Manhattan for $US43.8 million, according to the Wall Street Journal. The building is known for being an enclave of celebrities due to “paparazzi-proof” features like a lower-level parking lot protected by iron gates. […]
Walmart’s e-commerce CEO reportedly just dropped $43 million on a penthouse in a ‘paparazzi-proof’ building filled with celebrities. Take a look inside.
News

Some Amazon reviews have a huge new flaw that makes them useless

Some Amazon product listings have thousands of reviews describing a different product than the one that’s for sale. According to BuzzFeed, some sellers are changing listings to advertise different products from the ones the listings were originally created for, taking advantage of the good reviews a particular item has built […]
Some Amazon reviews have a huge new flaw that makes them useless
News

Here’s what it means when an item is marked ‘Amazon’s Choice’

Amazon labels some items “Amazon’s Choice,” a moniker that has appeared on an increasing number of products recently. Amazon recently revealed the parameters that guide how items are selected for the label. “Amazon’s Choice” products have a low return rate and high ratings, and they’re more popular than other items. […]
Here’s what it means when an item is marked ‘Amazon’s Choice’
News

Disgruntled Amazon customers are complaining that their packages keep arriving late, and it could be an ominous sign for Prime

Some AmazonPrime customers are fuming, claiming the company has repeatedly delayed their shipments and backtracked on the two-day-shipping guarantee that comes with membership. But the data shows that Amazon has actually sped up the process of getting packages to customers. It’s likely Amazon’s delivery times are getting better, on average, […]
Disgruntled Amazon customers are complaining that their packages keep arriving late, and it could be an ominous sign for Prime
Tech

Facebook just gave a sneak peak at a big makeover coming to Messenger

Facebook Messenger is getting a redesign that simplifies the app. The social media giant is also launching a feature that translates between English and Spanish and vice-versa. Facebook Messenger is getting a big redesign, making the app less complicated and cluttered. The revamp streamlines the social media giant’s standalone messaging […]
Facebook just gave a sneak peak at a big makeover coming to Messenger
News

Target just signalled how it plans to compete with Amazon Prime

Target is rolling out free two-day shipping for the first time ever. The perk is available for orders of $US35 and over. All orders placed by holders of Target‘s in-house credit and debit cards, known as the Redcard, now have free two-day shipping without an order minimum. It’s a direct […]
Target just signalled how it plans to compete with Amazon Prime
News

North Korea now has online shopping with 24-hour delivery

Online shopping with 24-hour delivery is now available in North Korea. State media is championing one store that allows customers to order at any time and receive their orders within 24 hours, with free delivery. The service is likely only available to wealthy North Koreans in Pyongyang. An online store […]
North Korea now has online shopping with 24-hour delivery
News

Shopping changed a lot in 2017 — and smartphones are to blame

More shoppers made purchases from their phones in 2017 than ever before. Optimised apps and websites and integration with speedy services like Apple Pay have made mobile shopping more streamlined. This represents a new stage of e-commerce and was the biggest way that shopping changed in 2017. 2017 will go […]
Shopping changed a lot in 2017  —  and smartphones are to blame
Tech

Americans love to buy toys, jewellery, and music on their smartphones

Shopping on a smartphone is no easy task: the device’s cramped screen makes it difficult to view products, while poorly designed mobile websites make completing transactions a real pain. Even so, nearly one quarter of all e-commerce spending in the US now occurs on mobile devices, according to data from […]
Americans love to buy toys, jewellery, and music on their smartphones
News

Amazon dominated online shopping in the US in 2017 — and it wasn’t even close

Amazon dominated online sales in 2017 – and it wasn’t even close. The company launched new features for customers, greatly expanded its private-label assortment, expanded into physical retail with the purchase of Whole Foods, and responded aggressively to competitors. That’s why we’re naming Amazon our e-commerce retailer of the year. […]
Amazon dominated online shopping in the US in 2017  —  and it wasn’t even close
News

Amazon may have just hit a major roadblock in the US

Amazon‘s Prime membership growth is slowing in the US, according to a survey by Morgan Stanley. This is a signal that Amazon could have hit a wall in its growth in the US, though there is a silver lining. Amazon may not be able to lean on its increasing Prime […]
Amazon may have just hit a major roadblock in the US
Tech

We won’t protect you from Amazon, consumer watchdog tells Australian retailers

This article was originally published on November 30, five days before Amazon Australia launched as a full-service store. The Australian Competition and Consumer Commission chair Rod Sims has warned local retailers that it won’t protect them from Amazon’s entry into Australia. Amazon is due to open its full-scale retail operations […]
We won’t protect you from Amazon, consumer watchdog tells Australian retailers
Tech

Here are Amazon Australia’s delivery rates

Amazon Australia opened as a general online store this morning with the news that shipping would be free for orders over $49. For a long time, Australians have purchased goods from Amazon US and the retail giant is so used to this practice that it has a page specifically devoted […]
Here are Amazon Australia’s delivery rates
Tech

Amazon just bought land in Sydney for $7 million

Amazon’s march into the Australian retail market has continued with the company reportedly paying $7 million for land in an industrial area south-west of Sydney. The Amazon Australia website was for many years a bookstore for the US parent, but last week opened as a general store to a limited […]
Amazon just bought land in Sydney for $7 million
News

Smartphones are dominating Cyber Monday for one simple reason

Smartphones have emerged as the fastest-growing platform for online shopping this holiday season, for both browsing and purchasing. They were dominant in shopping on Thanksgiving and are now on track to dominate Cyber Monday as well. Their omnipresence and ease of use are most likely contributing factors. Cyber Monday is […]
Smartphones are dominating Cyber Monday for one simple reason
News

Holiday retailers are surging as online spending hits a record

The stocks of retailers – including a large handful of traditional brick-and-mortar companies – are surging as shoppers participate in Black Friday and Cyber Monday. US retailers brought in a record $US7.9 billion in online sales on Black Friday and Thanksgiving, while Cyber Monday sales are also expected to be […]
Holiday retailers are surging as online spending hits a record
Tech

Here are the products likely to be listed on Amazon Australia

As the retail industry counts down to Amazon Australia’s soft launch on Thursday afternoon, it has become increasingly clear what products Australian consumers can expect to see on the site. In recent days, everything from heaters to computer accessories have temporarily appeared on the site, despite not being available to […]
Here are the products likely to be listed on Amazon Australia
Tech

Amazon is targeting the 88% of Australians who shop with overseas retailers

Amazon Australia is reportedly launching 2pm Thursday, and the latest global research on shopping habits shows why the US giant is keen to arrive Down Under. Research results from US tech giant Pitney Bowes showed widespread dissatisfaction among Australian shoppers with local merchants, with 88% choosing to shop through overseas […]
Amazon is targeting the 88% of Australians who shop with overseas retailers
Tech

This experience reminded me why Amazon could crush Australian rivals

A purchase through online retailer Kogan reminded me why Australian retailers could fall behind Amazon when it launches its local retail arm this month. I recently bought an electric pet feeder on Kogan. As the device was marketed under Kogan’s in-house label, delivery was free and there was a 14-day […]
This experience reminded me why Amazon could crush Australian rivals
Tech

Amazon’s in-house brand AmazonBasics just showed up on the Australian site

Amazon’s Australian site started showing everyday items from the company’s in-house label AmazonBasics over the weekend. With Amazon Australia not yet launched, but expected any day, the pages have now been removed from public view. Amazon.com.au had featured items such as electronic cables, linen, dumbbells, batteries and alarm clocks sold […]
Amazon’s in-house brand AmazonBasics just showed up on the Australian site
Tech

Amazon is ready for Australia

Amazon is ready for Australia. On Monday, 500 merchants will gather in Sydney to hear from the company’s Australia manager, Rocco Braeuniger, and head of seller services for Australia, Fabio Bertola, on how the whole platform will work. Separately, Business Insider understands from a reliable source that the Amazon Australia […]
Amazon is ready for Australia