News

Australian startup Little Birdie plans to use $30 million from the Commonwealth Bank to become the ‘home page’ of online shopping

Australian online shopping platform Little Birdie has welcomed $30 million in new funding from the Commonwealth Bank. The yet-to-launch startup will also integrate with the CommBank app, said CEO Jon Beros, allowing users to set savings goals for specific products. Some 11 million Commonwealth Bank customers will be provided “frictionless” […]
Australian startup Little Birdie plans to use $30 million from the Commonwealth Bank to become the ‘home page’ of online shopping
News

Walmart has something Amazon doesn’t to safeguard against holiday shipping delays: a network of brick-and-mortar stores that will serve as last-mile fulfillment centres

Walmart’s physical retail stores could give it a key advantage over Amazon during the holiday shopping rush. With industry experts expecting massive shipping delays thanks to a spike in online shopping amid the pandemic, both Amazon and Walmart are urging in-person order pick-ups. While Amazon has some brick-and-mortar stores plus […]
Walmart has something Amazon doesn’t to safeguard against holiday shipping delays: a network of brick-and-mortar stores that will serve as last-mile fulfillment centres
Strategy

Amazon, AliExpress, eBay and Catch.com.au have signed a pledge to improve product safety. Here’s what they’re promising to do

Amazon Australia, Ali Express, eBay Australia and Catch.com.au are the four inaugural signatories to the Australian Competition and Consumer Commission’s Australian Product Safety Pledge. Companies who take the pledge commit to a range of product safety initiatives and reporting measures in the ecommerce industry. A 2015 sweep found that two-thirds […]
Amazon, AliExpress, eBay and Catch.com.au have signed a pledge to improve product safety. Here’s what they’re promising to do
Lifestyle

You can now actually buy products from IKEA’s app in Australia

IKEA has launched a new app that finally lets customers purchase items. Previously, you could only browse on the platform. Customers can also create shopping lists and add items to their favourites. Visit Business Insider Australia’s homepage for more stories. IKEA Australia has revamped its app. For the first time, […]
You can now actually buy products from IKEA’s app in Australia
Lifestyle

Joe Biden’s ‘We just did’ baseball hat is being compared to Trump’s ‘MAGA’ caps, and fans of the president-elect want their own

On Saturday, Jill Biden tweeted a picture that showed President-elect Joe Biden wearing a hat embroidered with “We just did.” Twitter users speculated that the hat was a response to the messaging of President Donald Trump’s “Make America Great Again” slogan and baseball caps. Neither Biden nor the Biden-Harris Presidential […]
Joe Biden’s ‘We just did’ baseball hat is being compared to Trump’s ‘MAGA’ caps, and fans of the president-elect want their own
Tech

How to easily reorder items you’ve bought on Amazon in 2 ways

You can quickly reorder items on Amazon using your “Returns & Orders” list. The “Returns & Orders” list on Amazon keeps track of everything you’ve ever ordered, and lets you reorder items whenever you like. With Amazon Prime, you can also check out your “Essentials” page, which lets you easily […]
How to easily reorder items you’ve bought on Amazon in 2 ways
News

Etsy is expecting this year’s high-stakes online shopping season to level the playing field with major retailers like Amazon who may get caught in a logistics nightmare

Etsy is “leaning in” to the holiday shopping season as other retailers worry about a logistics nightmare, the company said during its third-quarter earnings call. “Our sellers are businesses, largely of one, working from their home and they are not as constrained in terms of having a supply chain dependent […]
Etsy is expecting this year’s high-stakes online shopping season to level the playing field with major retailers like Amazon who may get caught in a logistics nightmare
News

Never-ending early holiday deals are sure to cause deal fatigue this year, experts warn. It’s like endlessly ‘hearing Christmas music before Thanksgiving.’

the 2020 holiday season so far has been characterised by retailers doubling down on e-commerce and offering discounts to contend with the coronavirus pandemic. Business Insider spoke to seven retail industry experts about what brands can expect from the stretched out holiday shopping season. Experts noted that retailers have witnessed […]
Never-ending early holiday deals are sure to cause deal fatigue this year, experts warn. It’s like endlessly ‘hearing Christmas music before Thanksgiving.’
News

Online sales explode as Black Friday crumbles into months of deals, with experts predicting Americans will spend $3 billion every single day the week of Thanksgiving

US online sales will reach $US189 billion in the 2020 holiday shopping season, according to an Adobe Analytics report released on Wednesday. That’s an increase of 33% from 2019, equivalent to two years of growth in one holiday season. Adobe predicts that online sales will surpass $US2 billion every day […]
Online sales explode as Black Friday crumbles into months of deals, with experts predicting Americans will spend $3 billion every single day the week of Thanksgiving
Markets

Australian ecommerce is enjoying a $4 billion boom during the pandemic – and online small businesses are reaping the rewards

Australian small businesses have migrated online to share in a $4 billion-plus ecommerce boom. New Deloitte research shows that small businesses increased their online revenues by between $105,000 and $708,000 during the pandemic. It’s also helped keep more Australians employed and protect against a general decline in spending. Visit Business […]
Australian ecommerce is enjoying a $4 billion boom during the pandemic – and online small businesses are reaping the rewards
Strategy

It’s harder than ever for the visually impaired to shop online — here’s how retailers can make their digital presence more accessible

The visually impaired are struggling to shop online independently during the pandemic due to visual barriers and inaccessible user experiences. Generic product descriptions, unhelpful images, and an aesthetically pleasing user experience to the average eye aren’t compatible with the assistive technologies used by the visually impaired. When these images and […]
It’s harder than ever for the visually impaired to shop online — here’s how retailers can make their digital presence more accessible
News

‘Rogue’ Shopify employees may have stolen customer data from 200 merchants

Two Shopify employees may have exposed customers’ names, email and postal addresses, and order details from 200 merchants, the Canadian e-commerce giant said on Tuesday. There is no evidence that any data taken by the “rogue” customer support workers has been used, Shopify said. Shopify is working with the FBI […]
‘Rogue’ Shopify employees may have stolen customer data from 200 merchants
News

Victoria’s Secret parent L Brands warns it might not be able to handle the holiday rush, as retailers plan for a shopping season unlike any other

Retailers are bracing for a holiday shopping season unlike any other. Some, like Victoria’s Secret and Bath & Body Works parent L Brands, are warning that pandemic-related restrictions and a surge in online shopping could create some roadblocks. Many retailers are getting holiday deals going earlier than usual to avoid […]
Victoria’s Secret parent L Brands warns it might not be able to handle the holiday rush, as retailers plan for a shopping season unlike any other
News

How the Wayfair human trafficking conspiracy theory grew out of QAnon

An unfounded conspiracy theory that furniture company Wayfair is advertising the sale of human children disguised as cabinets and pillows went viral over the weekend. The theory seemingly originated from speculation among popular members of conspiracy theory group QAnon and grew on Reddit’s r/conspiracy subreddit. QAnon believers have repeatedly made […]
How the Wayfair human trafficking conspiracy theory grew out of QAnon
News

How Ocado went from understated British grocer to an $18.4 billion tech giant, as the coronavirus pandemic confirms the future of grocery shopping is online

As grocery stores worldwide experienced stockpiling, long lines, and health worries amid the coronavirus pandemic, millions of people turned to shopping online. It has been a goldrush for the British company Ocado, an online-only grocery marketplace that also operates technology for supermarket giants worldwide. Ocado was the best performing stock […]
How Ocado went from understated British grocer to an $18.4 billion tech giant, as the coronavirus pandemic confirms the future of grocery shopping is online
News

British grocery chain Tesco saw online sales jump 48% in the three months to May. It has been the ‘port of call’ for many UK customers during the pandemic, one analyst said.

Tesco, the UK’s largest grocery store chain, doubled its online capacity to meet soaring consumer demand during the peak of the pandemic. It reported a 48% jump in first-quarter online sales. The retailer said it had increased orders per week to 1.3 million, from 600,000 in the same period last […]
British grocery chain Tesco saw online sales jump 48% in the three months to May. It has been the ‘port of call’ for many UK customers during the pandemic, one analyst said.
News

Amazon’s list of best-selling items now includes face masks

Amazon’s best-sellers list now includes face masks and other personal protective equipment. Face masks became a staple purchase during the pandemic and are recommended to be worn in public by the CDC. Amazon’s best-selling face masks range from reusable cotton masks to disposable surgical masks. Visit Business Insider’s homepage for […]
Amazon’s list of best-selling items now includes face masks
Lifestyle

Cashmere sweats for lounging and $18,000 silk gowns for parties that aren’t happening: Here are the 7 biggest online luxury shopping trends right now

Online retailer Moda Operandi‘s biannual luxury report reveals that though people are shopping more for comfortable clothing, they are also still buying beach and vacation clothes during the pandemic. Shoppers are also looking to buy more “investment pieces.” Moda’s fine jewellery purchases have grown over 30% when compared to the […]
Cashmere sweats for lounging and $18,000 silk gowns for parties that aren’t happening: Here are the 7 biggest online luxury shopping trends right now
Tech

Clothing resale marketplace Poshmark is rolling out a Story feature similar to Instagram and Snapchat. Its CEO said the program was ‘expedited’ because of the coronavirus pandemic.

Clothing resale marketplace Poshmark is rolling out a new Story feature to allow users to share video content of their clothing that will disappear after 48 hours. “Poshmark is really all about bringing community and commerce together,” the company’s CEO and founder Manish Chandra told Business Insider. Chandra said the […]
Clothing resale marketplace Poshmark is rolling out a Story feature similar to Instagram and Snapchat. Its CEO said the program was ‘expedited’ because of the coronavirus pandemic.
News

Some retailers are turning their shops into ‘dark stores’ as consumers turn to online shopping. Here’s what experts say about the trend.

With Australians ramping up their online shopping during the coronavirus pandemic, some retailers have turned to ‘dark stores’. These stores are not opened to the public and instead have staff that pick inventory that is then sent to those who order online. Business Insider Australia spoke to consumer behaviour experts […]
Some retailers are turning their shops into ‘dark stores’ as consumers turn to online shopping. Here’s what experts say about the trend.
News

Retail and logistics experts say online shopping is permissible and encouraged during the coronavirus outbreak — and now I’m going to order a weighted blanket

While in self-quarantine, I’ve been hesitant to place any online orders for fear of putting delivery workers and myself at risk. However, when I started to hear of friends placing orders for puzzles, house plants, and even stationary bikes, I started to reconsider my moratorium on online shopping. Retail and […]
Retail and logistics experts say online shopping is permissible and encouraged during the coronavirus outbreak — and now I’m going to order a weighted blanket
News

Fall Risk founder says that bucking the ‘frictionless’ retail trend helped him grow his company, which he started with a phone number that people called to buy clothes

Fall Risk founder and design director John Targon said during a session at Business Insider’s IGNITION: Redefining Retail conference in New York City on Tuesday that bucking the trend of “frictionless” retail helped his company grow. When Targon founded his company in early 2019, Fall Risk customers had to call […]
Fall Risk founder says that bucking the ‘frictionless’ retail trend helped him grow his company, which he started with a phone number that people called to buy clothes
News

A $4.6 million lunch with Warren Buffett and a $400,000 Tom Brady trading card: eBay reveals 20 most expensive purchases on the site in 2019

eBay revealed a list of the most expensive purchases on its site in 2019. The list included a $US4.6 million lunch with billionaire investor Warren Buffett, among expensive cars, watches, and collectibles. Visit Business Insider’s homepage for more stories. Sign up for Business Insider’s retail newsletter, The Drive-Thru. eBay has […]
A $4.6 million lunch with Warren Buffett and a $400,000 Tom Brady trading card: eBay reveals 20 most expensive purchases on the site in 2019
Tech

Yes, Ticketmaster takes PayPal as a payment method — here’s how to use it

Ticketmaster takes PayPal as a valid form of payment, meaning you can use your PayPal account to buy tickets. PayPal can’t be used for reselling tickets, however. It’s limited to the initial purchase only. You’ll also need to use the Ticketmaster.com website –PayPal purchasing isn’t available through the Ticketmaster app. […]
Yes, Ticketmaster takes PayPal as a payment method — here’s how to use it
News

I shopped at Forum, a ‘smart’ store that tracks customers’ every move, and I’m convinced the technology it uses will transform retail

As online shopping and Instagram continue to transform the way Americans shop, the role of physical retail spaces is changing. B8ta, an experiential retail platform that previously focused on electronics, opened its first apparel and lifestyle “smart” store, Forum, in Los Angeles. I visited Forum and saw how its display […]
I shopped at Forum, a ‘smart’ store that tracks customers’ every move, and I’m convinced the technology it uses will transform retail
News

Google just revealed the top 100 trending gifts based on search — here are the most popular items in tech, toys, gaming, home goods, and more

Google launched a new site that highlights the top-trending gifts of the holiday season. The site, called Google Shopping 100, populates products with recent increases in US searches across eight categories, including tech, toys, and more. Top products include Juice Beauty Stem Cellular cream, the Ninja Foodie pressure cooker, and […]
Google just revealed the top 100 trending gifts based on search — here are the most popular items in tech, toys, gaming, home goods, and more
News

Customers are fuming saying they received Black Friday Amazon orders that contained condoms, toothbrushes, or even a tambourine instead of a Nintendo Switch

Amazon apologised this week after receiving a barrage of complaints from customers who reported receiving random items instead of their Black Friday purchases. According to the Daily Mirror, at least a dozen online buyers have complained about receiving strange items including batteries, condoms, books, and even a tambourine instead of […]
Customers are fuming saying they received Black Friday Amazon orders that contained condoms, toothbrushes, or even a tambourine instead of a Nintendo Switch
Tech

Hackers scraped personal data from thousands of women shopping on plus-size clothing sites, and it points to a new trend that a cybersecurity expert calls ‘uniquely terrible’

Hackers obtained personal data on thousands of plus-size women, possibly with the aim of scamming them with products like false weight loss supplements, according to cybersecurity firm DynaRisk. The hackers also discussed selling the women’s data to third parties for targeted advertising, according to posts made on hacker forums obtained […]
Hackers scraped personal data from thousands of women shopping on plus-size clothing sites, and it points to a new trend that a cybersecurity expert calls ‘uniquely terrible’