News

‘It was very frustrating’: Qantas customers say they’re finding it hard to contact the airline for help as their flights are changed and cancelled

Qantas customers are complaining they have been struggling to contact the airline throughout December. With Australians heading away for the holidays, customers have experienced unexpected flight changes, delays and cancellations. Many say they’ve been forced to accept the changes or face the prospect of being put on hold for hours. […]
‘It was very frustrating’: Qantas customers say they’re finding it hard to contact the airline for help as their flights are changed and cancelled
News

Qantas sold 200,000 tickets in the 72 hours after Queensland announced its border reopening – but says it is still ‘a long way off anything approaching normal’

Qantas is seeing a rise in its domestic capacity as more Australians book flights. Domestic capacity has reached 68% of pre-COVID levels. In the 72 hours after Queensland announced the reopening of its border to New South Wales and Victoria, more than 200,000 flight tickets were sold across Qantas and […]
Qantas sold 200,000 tickets in the 72 hours after Queensland announced its border reopening – but says it is still ‘a long way off anything approaching normal’
Lifestyle

Jayne Hrdlicka has officially become the new CEO of Virgin Australia. Here’s who she is – and why the unions didn’t want to work with her.

Jayne Hrdlicka has become Virgin Australia’s new CEO, as the airline finally emerges from administration under new owner Bain Capital. She replaces Paul Scurrah after reported disputes between him and Bain over the airlines future direction. Hrdlicka previously served as CEO of Jetstar and A2 Milk, and remains the chair […]
Jayne Hrdlicka has officially become the new CEO of Virgin Australia. Here’s who she is – and why the unions didn’t want to work with her.
News

Virgin Australia and Tiger are cutting more flights, as the coronavirus and falling demand are expected to cost the airlines up to $75 million

Virgin Australia is cutting 3% of its total flights following weak demand. Virgin-owned Tigerair is also withdrawing five of its domestic flights. The flight reductions come as the coronavirus affects the travel industry. Visit Business Insider Australia’s homepage for more stories. Virgin is slashing more flights. Virgin Australia will be […]
Virgin Australia and Tiger are cutting more flights, as the coronavirus and falling demand are expected to cost the airlines up to $75 million
News

A list of the Jetstar flights cancelled due to this week’s strike action

Jetstar baggage handlers and ground staff are set to strike on Wednesday February 17 amid a continuing fight over pay and conditions. Transport Workers Union national secretary Michael Kaine said, “Jetstar workers do not take this decision lightly and we apologise to members of the public who will be unable […]
A list of the Jetstar flights cancelled due to this week’s strike action