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The head of Walmart’s invite-only shopping service dishes on what wealthy customers want out of the future of shopping

Jennifer Fleiss, cofounder and CEO of Walmart‘s text-based personal-shopping service Jetblack, says that brands can win over wealthy customers through curation, experience-focused modes of shopping, and being able to “save the day.” Fleiss, who also cofounded Rent the Runway in 2009, spoke about trends among affluent consumers on Tuesday at […]
The head of Walmart’s invite-only shopping service dishes on what wealthy customers want out of the future of shopping
News

Inside Walmart’s plan to invade cities, reach a completely new kind of customer, and be the only shopping service they will ever need

Jetblack is a top-to-bottom, full-service personal shopping service designed to help busy high earners purchase everything from children’s clothes to gifts for loved ones. The text-to-shop service uses a mix of artificial intelligence and humans to order nearly anything under the sun for next-day delivery. It is currently invite-only and […]
Inside Walmart’s plan to invade cities, reach a completely new kind of customer, and be the only shopping service they will ever need