Strategy

How to defuse an office conflict, in 60 seconds or less

The average US employee spends nearly three hours a week involved in conflict, according to Pollack Peacebuilding Systems, a conflict resolution consulting firm. That’s $US359 billion in paid hours lost. To quickly de-escalate a sudden conflict, founder Jeremy Pollack recommends the LEAF strategy. That stands for listen, empathise, apologise, and […]
How to defuse an office conflict, in 60 seconds or less
Strategy

Paris Hilton has said she and fiancé Chris Zylka are the ‘perfect couple’ because they ‘never fight’ — and she might be onto something

Paris Hilton has said she never fights with new fiancé Chris Zylka. Some experts say you can have conflict without fighting, while others say fighting before marriage can be productive. Ultimately, don’t compare your relationship to the way someone else’s relationship looks from the outside. I recently profiled Paris Hilton’s […]
Paris Hilton has said she and fiancé Chris Zylka are the ‘perfect couple’ because they ‘never fight’  —  and she might be onto something
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