Strategy

Companies like Netflix say harsh feedback improves their employees’ work, but experts suggest bosses aren’t always the best judge of performance

Leadership experts say the feedback process at most workplaces is highly flawed. That’s because performance assessment is very subjective, and it doesn’t always resonate with employees. Many bosses are realising this, and relying more on objective data. Giving employees feedback is, supposedly, about telling them what they did wrong and […]
Companies like Netflix say harsh feedback improves their employees’ work, but experts suggest bosses aren’t always the best judge of performance
Strategy

An executive coach says practically everyone forgets to ask the job interview question that exposes a big red flag

Among the job interview questions you ask the hiring manager, include something about opportunities for professional development. That’s according to Erica Keswin, a workplace strategist and former executive coach at New York University. Keswin said that if there isn’t a culture of regular feedback on employees’ performance and career goals, […]
An executive coach says practically everyone forgets to ask the job interview question that exposes a big red flag
Strategy

The rapid-fire way Steve Jobs got employees to tell him what was wrong

Steve Jobs developed two questions to learn about problems at Pixar. On Medium, San Francisco-based marketing professional Andy Raskin wrote that he adopted Jobs’ strategy to get more honest feedback. Other leaders and leadership experts have recommended asking employees questions that can’t be answered with yes or no, so employees […]
The rapid-fire way Steve Jobs got employees to tell him what was wrong