Delta Air Lines isn't completely on board with the World Health Organization's plan to name COVID-19 variants after letters of the Greek alphabet.
Bri Scalesse, a model and disability activist, was handed back a broken wheelchair after a Delta flight on July 4 from St Paul to Newark.
Delta paid one man $4,500 in flight credit to delay his trip to Iceland by one day after bad weather caused a flight to be oversold by 30 seats.
American Airlines saw the impact of not having enough pilots when it canceled hundreds of flights in mid-June. More airlines might see the same fate.
The FAA said weighing passengers was "an option" for airlines, but experts said most companies would use other methods for their safety checks.
Lucas Wall said he's been stranded in Florida because he can't fly without a mask. He's accused several airlines' mask mandates of being discriminatory
Industry analyst Henry Harteveldt said airlines may reduce weight limits for checked bags or hike charges on overweight bags.
A Delta flight from Los Angeles to Atlanta was diverted to Oklahoma City after a passenger tried to unlock one of the plane's doors mid-flight.
"There is a clear opportunity to safely open up travel between these two low-risk countries," Airline bosses said in a joint statement.
All new staff receiving job offers after June 15 will be asked to show proof that they are fully vaccinated, per an internal memo shared on Twitter.
Passengers and crew on a Delta Air Lines flight from Los Angeles to Nashville confronted a man who tried to break into the pilot's cabin.
Elite status was formerly the domain of an airline's top spenders. But now average travelers have a better shot at entering the prized loyalty realm.
Ed Bastian, Delta's CEO, said unvaccinated employees would "probably" be barred from international flights.
A mix of commercial airliners and private aircraft will shuttle travelers to and from the Islands with some offering semi-private flights for cheap.
Some US airlines are venturing where they've never been before, including European locales like Croatia that are allowing American tourists.
A recent, popular TikTok video showed a woman giving birth on a Delta flight. Luckily, there was a doctor and three nurses on board.
"You're looking at probably a different result than if we had kept our stock," Buffett said at Berkshire Hathaway's annual meeting.
Passengers broke into a round of applause after the birth was announced on the loudspeaker. Julia Hansen, 23, captured that moment in a viral TikTok.
Each airline still has its own notion on the best ways to keep flyers safe during the pandemic but some are doing way more than others.
United and American are selling flights to Japan for under $200 and Europe for under $300. The question remains, however: Will Americans be let in?
Blocked middle seats gave me peace of mind when I returned to the skies during the pandemic. Now, future returning travelers will be deprived of that.
Delta's seat blocking policy ends on May 1. It cost the airline up to $150 million in potential revenue for March alone as more Americans fly.
US airlines have indicated they won't follow the recommendations in the 2017 study and will continue to fill planes. But profit isn't the sole factor.
In Delta's latest holiday travel season of the pandemic, it canceled about 100 flights over staffing issues. It may get worse as more people fly.
Delta's response to Georgia's controversial voter rights legislation is damaging the sterling reputation that it has spent years building.
Delta Airlines told FOX 13 that the plane immediately returned to the airport without incident with an engine problem.
Vaccination ramp-ups and $1,400 stimulus checks are prompting more travelers to get back in the air. But some aren't liking what they find.
Designing airplane interiors is a game of limited space, weight, and durability. Delta's team takes us behind the scenes and on a redesigned 777.
Airlines were among the hardest hit when large swaths of the global economy shut down at the start of the pandemic.
American Airlines and Delta Air Lines have taken two very different approaches to the pandemic. Delta has been blocking middle seats since April 2020 while American never embraced the policy. I took three flights on both airlines in 2021 to see how the two were handling social distancing in the […]
In 1970 alone, Pan Am carried 11 million passengers to 86 countries worldwide. But after decades of financial turbulence, Pan Am went bust.
Delta Air Lines is blocking middle seats on its aircraft through April 30. Delta is the only major US airline that still blocks seats as most abandoned the practice in 2020. CEO Ed Bastian had said in October 2020 that the policy may come to an end by mid-2021. Visit […]
More than 2,500 passengers have been banned from US airlines for non-compliance with mask policies. Delta Air Lines banned 880 passengers, including six on a flight where Mitt Romney was harassed. President Joe Biden signed a mask mandate for air travellers on his first full day in office. Visit Business […]
Airlines are stepping up their security measures on flights to Washington, DC ahead of President-elect Joe Biden’s inauguration. “These new security measures are more extensive and stringent compared to those implemented after 9/11,” industry analyst Henry Harteveldt of Atmosphere Research Group told Insider. Alaska Airlines is enacting the most stringent […]
Delta Air Lines is preventing passengers travelling to DC from checking firearms onto flights starting Saturday. The measure, which will last through January 23, follows increased disturbances on aeroplanes since the deadly riot at the US Capitol. Visit Business Insider’s homepage for more stories. Delta Air Lines is prohibiting passengers […]
Delta Air Lines has banned “north of 800” passengers for mask non-compliance. Additional passengers have been banned following Wednesday’s Capitol riots but executives wouldn’t say how many. Delta has also banned passengers who harassed Utah Senator Mitt Romney on a flight from Salt Lake City to Washington. Visit Business Insider’s […]
Airlines are preparing for the worst as protests in Washington, DC turned into riots on Wednesday, and some participants will now be boarding aircraft to fly home. Some airlines are banning alcohol on their flights departing Washington and moving their flight crews out of downtown hotels. Protesters harassed and heckled […]
The new COVID-19 stimulus package signed by President Donald Trump includes $US15 billion for airlines. Workers furloughed from October 1, 2020, will be recalled and given back pay from December 1, 2020. Executive compensation and stock buybacks are also limited and air connectivity will be restored to cities that lost […]
Two Delta flight passengers left the plane by using the emergency slide as it was taxiing out to leave the airport, a Delta Air Lines spokesperson told Insider in a statement. The incident occurred at LaGuardia airport in New York when Brianna Greco, 23, and Antonio Murdock, 31, opened the […]
We followed a Delta Air Lines cleaning crew for a day and saw its aeroplane sanitization methods in action. Air travel is slowly ramping back up, but is still less than half of pre-pandemic levels, when 2 million Americans flew daily. The pandemic has forced around 100,000 workers out of […]
Delta Air Lines is introducing a voluntary contact tracing program for international arrivals to the US. Passengers will be asked for their full name, email address, contact numbers, and address in the US to be sent to the Centres for Disease Control and Prevention. CEO Ed Bastian announced in the […]
Airlines are adapting their premium lounges to the new realities of pandemic flying as their top travellers remain largely grounded. Each airline has its own approach but all are centered around health and safety first followed by a gradual ramp-up of the amenities that flyers expect. We visited the airport […]
All 11 major US airlines are participating in Black Friday in which flyers can get the jump on deals for 2021 travel. Those not offering discounted flights are offering sale prices or bonuses when purchasing points or miles. International flight deals are largely missing as travel restrictions continue to hinder […]
Delta is trialing a new testing program that will allow passengers to travel to Europe without quarantine. The airline is piloting the scheme on flights between Rome and Atlanta from December alongside Italian airline Alitalia. Passengers will have to take two COVID-19 tests before boarding the plane in the US, […]
Delta CEO Ed Bastian is awarding employees with two free travel passes as a thank you for their work this year. Called “Delta Difference” passes, employees can use them to fly anywhere Delta flies with a confirmed seat. Delta employees already have free flight benefits but these passes will be […]
Five US airlines are blocking middle seats or limiting capacity for the Thanksgiving holidays. Delta Air Lines, Alaska Airlines, Southwest Airlines, Hawaiian Airlines, and JetBlue Airways have all committed to blocking seats through turkey day but not all will keep the policy much longer. After Thanksgiving, only two airlines have […]
Travellers are preparing to take to the skies this holiday season should book their flights carefully to avoid losing money if the pandemic worsens. Airlines are waiving change and cancellation fees but that doesn’t mean a refund if you have to cancel. Using airline points and miles or travel credits […]
Travel stocks surged on Monday as Pfizer’s rosy vaccine announcement renewed bullishness toward the slammed industry. Royal Caribbean, Carnival, and Norwegian Cruise Line Holdings all gained more than 30% in the rally. United Airlines surged as much as 27%, while Delta Air Lines and American Airlines climbed 23% and 26%, […]
The upcoming holiday travel season is the perfect time to offload travel credit from flights cancelled during the pandemic. Travel credit is often issued in lieu of a refund so an airline can keep the cash paid for the original flight. Each airline is different in how flyers can use […]
Daniel Chalmers, the North Carolina pastor who was accused of peeing on a woman during a Delta flight in October, stepped down from one of his jobs, The Charlotte Observer reported. Chalmers resigned from his non-pastor position at Catch the Fire Raleigh-Durham, The Observer reported, citing the church’s lead pastors. […]
General Motors on Friday named its new CFO: Delta Air Lines veteran Paul Jacobson. Jacobson starts December 1, the automaker said, and takes over for John Stapleton, who will return to being CFO of GM’s North American business. Stapleton stepped in when Dhivya Suryadevara moved on to become CFO of […]
American Express just opened the first Centurion Lounge at New York’s John F. Kennedy International Airport. The 12th Centurion Lounge in the US offers JFK passengers complimentary hot food and alcoholic beverages before departure, in addition to wellness offerings and the first airport speakeasy bar. Amex Platinum and Centurion cardholders, […]
Delta Air Lines has spent the past six months overhauling the airport experience and the result is an ultra-safe environment that will hopefully ease the public back into flying. Social distancing signage, in-depth cleanings, and reminders about what Delta is doing to keep flyers safe can now be found in […]
Delta Air Lines will likely end its strategy of blocking middle seats in the first half of 2021, CEO Ed Bastian said during the company’s third-quarter earnings call. “Consumer sentiment and confidence in air travel” will determine when the policy is discontinued. Middle seats are currently blocked until at least […]
Delta Air Lines is often leading the charge when it comes to innovations in the airline industry but a top criticism is that its planes are too old. The country’s second-largest airline has the second-oldest fleet out of the big four international airlines. The coronavirus pandemic is forcing Delta to […]
Salt Lake City International Airport just debuted the first milestone of its reconstruction with a new terminal headhouse and concourse. Utah-inspired artwork lines the terminal with passengers walking through a red rock canyon to get to their gate. Delta Air Lines passengers are the first to use the new space […]
In late-August, Delta, American, and United all announced that they were permanently getting rid of change fees on domestic flights. Airlines had already suspended the fees during the coronavirus pandemic to try and entice travellers back onto planes. However, Delta CEO Ed Bastian said Tuesday that change fees – worth […]
Delta Air Lines has banned about 350 passengers for refusing to wear masks during flights, CEO Ed Bastian said on Tuesday. That number was up from 240 in late-August. The airline recently strengthened its rules recently to combat phony medical exemptions. A review from Harvard recently found that the universal […]
Flight attendants and other airline workers have lower rates of COVID-19 than the general population, despite spending time in transit and in small, enclosed spaces. The data suggest that the various safety protocols airlines have adopted during the coronavirus pandemic are effective, according to airline executives and labour groups. However, […]
Delta Air Lines will avoid involuntary furloughs for flight attendants and frontline ground workers on October 1, when CARES Act provisions expire, the airline said Tuesday. However, the airline still plans to furlough pilots. As of late August, the plan was to furlough nearly 2,000 of them. The airline industry […]
Delta Air Lines said it will raise $US6.5 billion by mortgaging its SkyMiles frequent flyer program. The airline will spin the program off into a separate holding company for the deal, something United pioneered with a similar deal in July. Airlines, including Delta, continue to hemmorhage cash during the coronavirus […]
Delta Air Lines has introduced two new anti-coronavirus programs at some airports. The airline has rolled out new anti-microbial bins at security checkpoints, and new air filters on jet bridges. The moves come as hobbled airlines try to convince passengers that travel is safe during the pandemic. Visit Business Insider’s […]
Demetria Poe, a 25-year-old Black woman, was on a Delta flight recently, wearing a “Black Lives Matter” face mask. She helped a white woman wearing an American flag face mask with her luggage. In seeming response, the woman then changed her face mask, donning a “Blue Lives Matter” mask, before […]
Even amid plagues, summer is the time for road trips. (Maybe especially amid plagues, when travel restrictions make a terrestrial trip more workable than flying.) But as we head into Labour Day and take a look back at the season, we’ve noticed a distinct lack of road shows. You know, […]
Trump touted a super-V shaped economic recovery on Tuesday, even as many economists say its slowing down instead. “You look at the V, now I think it’s a super-V,” he said. More small businesses are still laying off more workers than they are hiring, and unemployment claims still top one […]
United, American, and Delta Air Lines are all doing away with change fees and select other optional fees. United and American will also allow passengers to fly stand-by on earlier flights for free and offer other complimentary perks for elite status holders. The US airline industry is still falling short […]
Delta Air Lines has banned about 240 passengers for refusing to wear masks during flights, CEO Ed Bastian said in a memo to employees. The airline said in June that it would ban uncooperative passengers, and said in late-July that it had already banned more than 100. The airline also […]
Delta Air Lines will furlough nearly 2,000 pilots on October 1, the airline said in a memo to workers on Monday. More than 1,800 pilots have taken early retirements or buyouts during the pandemic, but the airline is still overstaffed as travel demand recovers more slowly than initially expected. Delta […]
Robert O’Neill, the former Navy SEAL famous for his role in the raid that killed Osama bin Laden, was banned by Delta Air Lines on Thursday for refusing to wear a mask on a flight the day before. O’Neill tweeted a maskless selfie on Wednesday captioned, “I am not a […]
Throughout 2020, travellers have been forced to cancel or reschedule trips due to the coronavirus pandemic. Most airlines allow customers to rebook or cancel, but it can be difficult to get a monetary refund. Here’s what you can do if you have a flight with United, Delta, American, or Southwest […]
American Airlines is the latest US carrier to ban masks with valves or vents on them, keeping in line with updated guidelines from the CDC. Masks with valves allow exhaled air to flow unhindered through the vents, which can mean that respiratory droplets containing COVID-19 virus can reach others. In […]
The Transportation Security Administration on Monday reported that 831,789 travellers passed through its checkpoints on Sunday – the highest number since March 17. In addition, traveller traffic has consistently increased over the last two weeks, according to TSA data. Shares of major airlines including American Airlines, United Airlines, and Delta […]
I’ve flown on over 100 flights in the two years prior to this pandemic and my first flights back in the air were unlike any I’ve taken before. Flying has changed dramatically with some policies running counter to everything passengers have experienced in recent years. Above all, passengers now have […]
Travellers say they will pay an average of 16-17% more to fly on airlines that block the middle seat, according to a new survey. Airline earnings data suggests that customers are indeed willing to pay up: Even though Delta is blocking off 40% of its seats, its passenger revenue performance […]
Air travel has changed due to the pandemic with airlines rushing to implement new policies and procedures as they recover from the worst downturns for the industry since September 11, 2001. Airports have been fortified with plexiglass partitions and social distancing reminders while planes are being cleaned better than ever […]
Airlines are cutting in-flight alcohol service as a way to reduce contact between passengers and flight attendants during the COVID-19 pandemic. That’s led to an uptick in passengers bringing their own booze and drinking it on board, in violation of FAA regulations. There’s a loophole that allows you to legally […]
Delta Air Lines says two passengers were removed from a flight after refusing to wear masks on board. Delta’s Flight 1227 was about to take off from Detroit for Atlanta on July 23 but turned back to the gate, a company representative told The Hill and CNN. The airline said […]
Sen. Jeff Merkley of Oregon just introduced a bill that would ban US air carriers from booking middle seats. The MIDDLE Act would prevent airlines from assigning seats next to an occupied seat, and eliminate fees for passengers who must change seats to comply. A crowded June 2 flight on […]
Delta and United Airlines have announced new, stringent enforcement of rules requiring passengers to wear masks on board flights due to the coronavirus. Delta will require anyone claiming a medical exemption to speak with a medical professional, while United extended its requirement to all parts of the airport. Both airlines […]
Delta Air Lines announced a net loss of $US5.7 billion for the second quarter due to the coronavirus pandemic. Delta also rolled back plans to add flights as travel demand has begun to fall again following a modest recovery. More than 17,000 employees have taken buyouts, but CEO Ed Bastian […]
Filling the middle seats of aeroplanes nearly doubles the risk of catching COVID-19, according to a new study from an MIT professor. While the risk remains relatively low, partly thanks to the air circulation and filters on most aeroplanes, the statistical model shows that the risk is significantly lower when […]
The big four US airlines are split down the middle in how they’re handling social distancing onboard their aircraft. Delta and Southwest are blocking middle seats and limiting bookings while American Airlines and United Airlines are only offering free flight changes. American and United are both claiming low take-rates for […]
A Delta Air Lines aircraft was diverted to New York’s John F. Kennedy International Airport on Tuesday after experiencing an in-flight hail strike. After landing, the Airbus A319 jet’s nose appeared to be smashed in as a result of the incident. The routine flight from West Palm Beach to New […]
US airlines saw more than 700,000 passengers per day three times over the July 4 holiday weekend. That’s a new record for travel demand since the COVID-19 pandemic began. However, the numbers remained far below 2019 levels, as airlines continue to burn cash amid the drop in demand. More than […]
Each airline is handling pandemic flying differently, with no two airlines operating under the same policies and procedures. Safety and social distancing, especially, are concepts that vary. While choosing an airline was formerly a matter mostly of price and schedule, health and safety are now at the forefront. Delta Air […]
Delta Air Lines CEO Ed Bastian said the airline expects to fly 600,000 passengers over the July 4th weekend, an improvement over recent lows, but far below the 3.2 million customers the airline flew the same weekend last year. The number starkly illustrates how far airlines have to go before […]
Delta Air Lines said it would resume serving beer and wine on its flights – but only for first class and extra-legroom passengers. The airline, along with many others, cut its alcohol service during the coronavirus pandemic to cut down on interactions between passengers and crew members. Liquor, however, won’t […]
Delta and United announced their first flights to China since the start of the coronavirus pandemic. Both airlines cancelled future flights to the Chinese mainland on February 6. Delta’s first flight, from Seattle, departed on Thursday, while United’s is scheduled for July 8. The flights come following weeks of tension […]
Since the 2008 financial crisis, airlines have built sprawling global networks, leveraging international hubs and partner airlines to connect the world. Those networks have been left decimated by the coronavirus pandemic. As air travel demand returns over the next few years, routes and networks will look very different than what […]
American Airlines said it will stop blocking middle seats and limiting capacity on its flights, potentially ending social distancing on planes. Other airlines, including United and Spirit, also do not limit capacity, while Delta has said it will do so through September 30. American will still require masks on board, […]
The European Union is said to be planning to bar American travellers because of the large numbers of coronavirus cases in the US. The travel restrictions, which could be the first of many as countries begin to emerge from COVID-19 lockdowns, would reportedly be reevaluated every two weeks. While US […]
Delta Air Lines CEO Ed Bastian defended the airline’s $US11.5 billion in stock buybacks between 2013 and 2019. During an interview with Axios on HBO, Bastian said that “at some point, the owners of a business deserve a return, too.” The comments came after the airline industry was criticised for […]
Richard Branson’sVirgin Atlantic airline plans to restart flights to some destinations starting in July. Virgin, which only flies long-haul international routes, has not flown passengers since April due to the coronavirus pandemic. The airline is 49% owned by Delta, and has cut more than 3,000 jobs, retired some planes, and […]
Airlines are limiting alcohol sales as they begin to welcome back more passengers. The decision is intended to further limit the exposure of cabin crew to passengers. Passengers flying on domestic flights will be the most affected with international flights largely keeping their alcoholic offerings. Visit Business Insider’s homepage for […]
Airlines in the US each have a different approach to social distancing in the skies as no one policy fits all for the country’s largest carriers. Most airlines are requiring face coverings with more aggressive policies like blocking middle seats becoming scarce in the skies, despite initial attempts by some. […]
CNBC Mad Money host Jim Cramer said investors who try to outsmart Warren Buffett are “in for a real bruising.” Warren Buffett dumped his shares in the big 4 airline stocks in April, but they have surged in recent weeks, leading many to question whether the famed investor had got […]
Visiting airports in Hartford, Connecticut, Atlanta, and Charlotte, I saw how each is coping with social distancing and rising passenger numbers, as well as disparities across the three major airports. While Hartford’s Bradley International had strict social distancing guidelines and required masks, Hartsfield-Jackson Atlanta International and Charlotte Douglas International did […]
I held off on air travel when the pandemic was at its peak and potential dangers of the novel coronavirus became clear. Flying on American Airlines and Delta Air Lines for the first time since February, I saw firsthand how the two are dealing with issues of social distancing and […]
Delta Air Lines announced the suspension of service to 11 US cities and Ottawa, Ontario, amid its pandemic-related recovery efforts. The Department of Transportation approved the cuts, scheduled to take effect on July 8, which primarily affect small regional destinations across the US. The airline is cutting service only to […]
Delta Air Lines retired its final eight McDonnell Douglas MD-88 and MD-90 aircraft on Tuesday. After flying their final flights to Atlanta, the “Mad Dogs” were sent to an aircraft graveyard Blytheville, Arkansas for storage. The retirement ends a 33-year era for Delta, which first took delivery of the McDonnell […]