Tagged With Customers

What everyone gets wrong about this famous Steve Jobs quote, according to Lyft's design boss


Jack Bogle said one of the 'most important landmarks' of his career was linking his employees' benefits to those of their clients


When Vanguard's founder first invented the index fund, it was ridiculed as 'un-American,' but 40 years later it's clear his critics were wrong



The issue of trust has burned its way into the consciousness of corporate Australia


Amazon is getting slammed for a confusing email telling some customers they don't need to change their password after a data leak


Nobel Prize-winning economist Joseph Stiglitz says it's time for the US to update its antitrust laws



Nobel Prize-winning economist Joseph Stiglitz says the US has a major monopoly problem


I worked in retail for 6 years, and these are the subtle ways clothing stores get you to spend more money


McDonald's is taking short term pain for long term gain


7 times customers turned on the companies they once loved


17 things Costco members do that make employees cringe


The CEO of a $2 billion startup says there's a fundamental reason this company is the most successful one he's built



This chart created by Merck's CEO helps the pharma giant set its long-term strategy


The world's largest asset manager will exclude gun manufacturers and retailers from its newest investment products


What we know about the new healthcare company Amazon, JPMorgan, and Berkshire Hathaway are forming


15 major companies that treat employees well, value their customers, and put their communities first



Amazon, Berkshire Hathaway, and JPMorgan are creating a new healthcare company to tackle the 'hungry tapeworm' of rising costs


It's time for better capitalism


19 things bartenders wish people would stop doing


10 questions you should ask before sharing data about your customers