Tagged With Customer Service

How to contact Discord and submit a help or support request as a user or developer

How helpful is SpaceX's customer support when Starlink customers run into problems? Users gave Insider their verdict.

How to contact Peloton customer service to fix issues with your stationary bike or treadmill

How to contact Etsy customer service as a buyer or a seller via phone, email, or chat

'It was very frustrating': Qantas customers say they're finding it hard to contact the airline for help as their flights are changed and cancelled

Zappos ex-CEO Tony Hsieh built his company's culture around customer service and made sure it survived Amazon's takeover. Here are the 6 best quotes from his memo announcing the deal

How business owners can protect their reputations and mitigate the worst threats — both internal and external

I'm a 45-year-old IKEA worker who travels to people's homes to help them build their furniture. I love my job — this is what it's like.

A secretive company that's worked with Airbnb, Apple, and Amazon reportedly has its workers pay fees and buy their own equipment to do the job of providing customer support

How to delete a Wayfair account and remove your personal data from the ecommerce site

Furious Peloton members describe a customer-service nightmare as they wait months for repairs on issues like pedals that detach from bikes mid-ride

Inside the story of Ben Hill: the fictional executive and hotline used by Home Depot's founders to listen to customer backlash

6 ways to achieve 'wow' customer service and create lifelong customers

One marketer cracked the hotel review system and consistently dominates TripAdvisor ratings. Her strategy can help you crush your next job interview — or optimise your business.

A 22-year-old Chick-fil-A employee is going viral for saving a woman and her children in a storm — and it shows why the fast-food chain is winning over customers with kindness

A video of a 20-year-old Chick-fil-A worker is going viral, and it reveals how the chicken chain is dominating the competition

A massively popular Chinese restaurant chain is trying to take over the world with snarky robots, free snacks and hand massages, and a noodle dancer. Here's why I loved it.

After a summerlong meltdown, American Airlines is shaking up its leadership to fix the damage done by months of operational mishaps

Burger King has apologised to a blind woman with allergies after staff said 'company policy' wouldn't let them read a list of ingredients out loud

The 7 fast-food chains with the best service in America, according to customers