Tagged With Customer

Tony Hsieh, the late former CEO of Zappos, wrote the definitive playbook on corporate culture. Here are 4 lessons from his bestseller 'Delivering Happiness.'


Former Rite Aid employee says she was fired after protecting herself from customer who refused to wear a mask


A viral video shows a Jack in the Box worker apparently mocking a deaf woman and refusing her order



McDonald's is taking short term pain for long term gain


This is what holds brands back from building a powerful customer experience


Hiring more staff doesn't always mean better service



This 21-year-old pitched her startup on Shark Tank, but it wasn't the deal that made her business a success


Here Are The 4 Ways To Keep Your Customers Engaged And Boost Retention