Tech

CEO Brian Chesky says Airbnb stopped being a ‘hands-off’ platform earlier than other tech companies because customers got ‘physically hurt’

Airbnb ditched “hands-off” moderation earlier than rivals, CEO Brian Chesky told Bloomberg Thursday. The company addressed issues more quickly because customers got “physically hurt,” Chesky said. Chesky also explained why Airbnb has responded more strongly to racism and the Capitol attacks. Visit Business Insider’s homepage for more stories. Airbnb CEO […]
CEO Brian Chesky says Airbnb stopped being a ‘hands-off’ platform earlier than other tech companies because customers got ‘physically hurt’