Wells Fargo managing director Mike Mayo predicted two-thirds of the cuts would be in back-office jobs and that a third would hit front-office roles.

The restaurant unicorn said it ultimately plans to have Spyce's automation technology power Sweetgreen's restaurants.

The US is now selling as much stuff as in 2019 with 6 million fewer workers. From here, companies can choose to do more with less, or more with more.

Americans adapted to the pandemic in small but significant ways that kept the economy going, JPM says. It's why we won't have another recession.

Restaurant staff will be paid more. Robots will take over fast food. Your portion size might be smaller, too. They're all changes that have to happen.

Done right, tech innovations don't have to replace workers. They could boost productivity and help employees win higher pay in the long run.

Americans are taking their time finding work. The longer they wait, the more it will kickstart the age of automation. Restaurants are leading the way.

"We saw with COVID-19 that we could potentially lose a decade of human gain. This concept of leaving no one behind is really important."

Wages have barely budged since the 1970s while productivity has stagnated. A new NBER paper argues automation played a bigger part than we knew.

McDonald's is testing automated drive-thrus, complete with voice recognition, in 10 Chicago restaurants. It gets orders right 85% of the time.

The rally in UiPath indicates the growing demand for such services as more businesses automate their operations, especially during the pandemic.

Bixby is a voice assistant similar to Apple's Siri that's been exclusive to Samsung devices since 2017.

The US economy won’t return to the exact same state it was in before the pandemic, Federal Reserve Chair Jerome Powell said Thursday. The health crisis is accelerating digitization throughout the economy, and Americans already slammed by the virus’s fallout are at the highest risk of losing their jobs, he […]

After a 500-store trial, Walmart has scrapped plans to roll out Bossa Nova’s inventory-scanning robots. The grocer found different and sometimes simpler solutions, sources told the Wall Street Journal Monday, which included having staff flag inventory issues as they walked the aisles. Walmart US chief executive John Furner was also […]

White Castle announced on Tuesday that it plans to test a cooking robot named Flippy in the kitchen of at least one White Castle this fall. Flippy is built by Miso Robotics, and can fry food, flip burgers, and more. It’s already used in stadiums, venues, and restaurants like the […]

On July 7, Rouses Markets announced it would test grocery via unmanned drone this fall. Rouses is partnering with last-mile delivery drone startup Deuce Drone to conduct a test flight at a store in Mobile, Alabama. The pandemic has accelerated a consumer trend towards online grocery ordering and delivery, and […]

We visited the Garden of Love, a restaurant pop-up in Manhattan that has 24,000 square feet of lush outdoor dining space and a fully automated ordering system. James Gardner, the founder of Grupo Gitano, the company behind the pop-up, walked Business Insider through the restaurant’s pandemic-era design and technology innovations. […]