Amazon drivers have been punished for looking at side mirrors, adjusting the radio, and being cut off in traffic by other people, Motherboard reports.
The videos, set to comedian Bo Burnham's hit song "Jeff Bezos," often show Amazon drivers risking floods to deliver packages on time.
More than 100 Amazon delivery companies banded together to compete with delivery giants UPS and FedEx. This story and much more in Insider Weekly.
Amazon's delivery service partners are telling their drivers not to skip vehicle safety inspections so they don't lose out on deliveries.
An Amazon delivery driver in Texas said she was suddenly fired because of tracking algorithms, and that her car was repossessed as a result.
If Amazon delivers on Sunday in your area, you'll likely see it as a shipping option when you order something.
Despite his departure from Amazon, Jeff Wilke says he's still paying close attention when, say, a package doesn't arrive on time.
Amazon defended the cameras amid privacy concerns. But an expert said the safety benefits may hinge on slower, or less productive, driving.
California's labor commissioner said Amazon and a contract delivery company underpaid more than 700 drivers who worked 11-hour days to meet quotas.
The method to report a missing package on Amazon differs depending on whether it was sold by Amazon or a third party. Amazon’s multistep process ensures customers receive the items they have paid for or are refunded if they’re not satisfied. Customers have up to 90 days to report a […]
Amazon has rolled out new delivery and collection options that could help it cut some of the biggest costs associated with home delivery. The e-commerce giant is encouraging shoppers to collect their orders from its bricks-and-mortar stores or neighbourhood Amazon “hubs.” Not having items delivered to their home will help […]
Some Amazon UK customers said they had their PlayStation 5 preorders marked as delivered on Thursday, the console’s UK launch day – despite their consoles never arriving. Others said they instead received random products they had never ordered, including a coffee machine, a foot massager, and cat food. An Amazon […]
A 10-year-old boy died on Tuesday afternoon in a bicycle accident with an Amazon delivery van, the company confirmed on Wednesday. “Our thoughts and deepest sympathies are with his family and loved ones following this terrible accident,” Amazon spokesperson Lisa Levandowski said in a statement. The boy reportedly crashed into […]
Amazon delivery drivers are on the frontlines of the coronavirus crisis as COVID-19 continues to spread across the US. Drivers told Business Insider they regularly deliver upwards of 250 packages a day. As the CDC recommends staying home to distance from others, drivers continue to deliver essentials to people isolating […]
Amazon is no longer using customer tips to cover the base pay for Flex drivers, The Los Angeles Times first reported. Amazon has since confirmed the change to Business Insider. The move comes after the newspaper reported in February that Amazon was taking tips and putting them toward driver base […]
A Ring video camera caught an Amazon delivery driver in Florida riding away with a bike that belonged to the homeowner’s child after dropping off a package, according to local news reports from CBS Miami and ABC News. The driver is said to have mistakenly identified the bike as trash […]
While Amazon fulfillment centres and other warehouses are full of technology, not all logistics executives and managers are gung-ho about all the automation options out there. Research shows that 60% of warehouse managers and executives don’t have plans to incorporate drones or self-driving cars in their warehouses. Truckers believe that […]