How to cancel your PlayStation Now subscription

Playstation controller PC gaming desktop set-up
To cancel a PlayStation Now subscription, you’ll need to turn off auto-renew. EKKAPHAN CHIMPALEE/Getty Images
  • You can cancel a PlayStation Now subscription online, on the PlayStation app, or on your gaming console.
  • PlayStation Now is a paid subscription service that offers access to a large back catalog of PlayStation games.
  • After your subscription ends, you lose access to all membership features.
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PlayStation Now is a cloud gaming subscription service by Sony that allows its members to stream PlayStation 2, PlayStation 3, and PlayStation 4 games on PlayStation 4, PlayStation 5, and PC. Those with an active subscription get access to more than 800 classic PlayStation games.

PlayStation Now is slightly different from PlayStation Plus, another subscription service by Sony. PlayStation Plus offers less games but early access to new games, demos, and betas, plus discounts in the PlayStation store.

If you’re looking to cancel your PlayStation Now subscription, it can be done in a variety of ways. Here’s what you need to know.

How to cancel PlayStation Now

There are several ways to cancel a PlayStation Now subscription: on a web browser, on the PlayStation app, and on your console.

On a web browser:

1. Sign in to your Sony account. Go to the Account Management page.

Screenshot of a Sony Account Management page
You can change general settings and subscription settings on this page. Abigail Abesamis Demarest

2. Click the Subscription tab.

3. Click Turn Off Auto-Renew next to PlayStation Now.

On a PS4 console:

1. Navigate to Settings.

Screenshot of Settings icon on PS4
Navigate to your Settings. Ross James

2. Select Account Management.

Screenshot of Account Management option in PS4 settings
In the Settings menu, choose ‘Account Management.’ Ross James

3. On the Account Management page, choose Account Information.

Screenshot of Account information option in PS4 settings
Open ‘Account Information.’ Ross James

4. Scroll down and select PlayStation Subscriptions.

Screenshot of PlayStation Subscriptions option
‘PlayStation Subscriptions’ is towards the bottom. Ross James

5. Select PlayStation Now, then Turn Off Auto-Renew.

On a PS5 console:

1. Navigate to Settings, then select Users and Accounts.

2. Select Account, Payment and Subscriptions, then Subscriptions.

3. Select PlayStation Now, then Turn Off Auto-Renew.

On the mobile app:

1. Install the PlayStation app for Android or iOS. Log in to your account.

App store screenshot highlighting the PlayStation app
Download the app from Google Play or the Apple App Store. Abigail Abesamis Demaresst

2. Navigate to the PlayStation Store tab by tapping the PlayStation Store icon. Tap the smiley face icon at the top-right corner of the screen.

Screenshot of PlayStation Store tab with the smiley face icon highlighted
You can buy and preorder games in the PlayStation store. Abigail Abesamis Demarest

3. Tap Subscription Management.

4. Next to PlayStation Now, tap Disable automatic renewal.

What happens when you cancel your PS Now subscription

Similar to when you cancel a PlayStation Plus subscription, after you cancel your PlayStation Now subscription you’ll still have access to PS Now games until the end date of your paid subscription. For example, if you’ve previously paid through to the end of the month and you’ve cancelled on the 15th, you should still have a few weeks of gameplay before your subscription officially ends and you lose all benefits.

Once your PS Now subscription ends (when PlayStation doesn’t receive a payment when it’s due), you’ll lose access to all PS Now games unless you purchase them separately or reactivate your subscription.

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