Buffalo Wild Wings revamped its menu, and the chain's executive chef walked us through its signature creation: a compelling new entrant in the chicken-sandwich wars

Buffalo Wild WingsBWW’s hand-breaded chicken platform items are all beer-battered with Lagunitas IPA.
  • Buffalo Wild Wings rolled out its hand-breaded chicken platform, which includes two chicken sandwiches, in August.
  • The chain’s executive chef, Jamie Carawan, said his chicken sandwich was better than those from Popeyes and Chick-fil-A.
  • “I think the breading is better,” Carawan said of BWW’s chicken, which is hand-breaded and beer-battered with Lagunitas IPA.
  • Carawan recently revealed the chicken sandwich’s role in the overall turnaround plan for the chain’s menu.
  • Popeyes and Chick-fil-A engaged in a viral Twitter spat last year regarding which chain had the superior chicken sandwich.
  • Visit Business Insider’s homepage for more stories.

Forget about Popeyes and Chick-fil-A. Buffalo Wild Wings’ executive chef, Jamie Carawan, says his sandwich should have won the chicken-sandwich wars.

“I still think my chicken sandwich is way better,” Carawan told Business Insider.

Buffalo Wild Wings rolled out its hand-breaded chicken platform in August. The menu included a lineup of chicken items like chicken tenders, a Southern chicken sandwich, and a Nashville hot-chicken sandwich, all of which are beer-battered with Lagunitas IPA and hand-breaded.

Buffalo Wild Wings chicken tendersBuffalo Wild WingsBuffalo Wild Wings’ chicken tenders.

The menu additions were all part of the restaurant’s menu revamp and overall culinary transformation, which Carawan said was meant to help the chain further its image as a great American sports bar.

“I think the breading is better and I think our Nashville hot-chicken sandwich is something that is extremely flavorful, high-quality, and I think we’re doing some really good things there,” Carawan said. He added that Buffalo Wild Wings’ chicken sandwich was already in test and market by the time Popeyes launched its chicken-sandwich phenomenon in August.

Popeyes vs chick fil a chicken sandwichesIrene Jiang / Business InsiderBoth Popeyes and Chick-fil-A have claimed to have superior chicken sandwiches.

After its launch, Popeyes engaged in a viral Twitter spat with Chick-fil-A over which chain had the superior chicken sandwich, spurring what became colloquially known as the chicken-sandwich wars of 2019. Popeyes’ sandwich, which was generally agreed upon as superior, sold out across the US after being available for just two weeks. It was later relaunched to similar hoopla.

“I think Popeyes did a great job with their chicken sandwich,” Carawan said. “I appreciate what they have done there.”

But Carawan is still a staunch believer in his own poultry creations.

“I think they’re both outstanding sandwiches,” he said of his Southern- and Nashville-style chicken sandwiches. “And I’d put them up against any other sports bar or any other chicken sandwich for that matter.”

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