Browder, then 19 years old, described it to Business Insider as one of the world’s first robot lawyers. It overturned over $US3 million in parking fines in a matter of a few months.
Realising the bot could have multiple applications, Browder later programmed it to assist travellers in claiming compensation for delayed flights and to help the homeless apply for government housing in the UK.
Once users sign into Facebook through DoNotPay’s site, a chat screen pops up. To learn about a case and determine the correct application, the bot asks questions like, “What other names have you used?” and “Have you, your family, or colleagues ever experienced harm or threats?” It then gives users detailed instructions on how to fill out the application, which they mail to court.
The bot is based on a conversation algorithm, meaning it uses keywords, pronouns, and word order to understand a user’s issue. Browder previously told BI that the more people use the bot, the more intelligent it becomes. The algorithm can quickly analyse large amounts of data while improving itself in the process.
Browder worked with immigration lawyers in each country to develop this latest version of the bot. He began the project before President Trump’s election, but says that he feels the bot has now taken on new significance, given the administration’s recent initiatives to immigration.
In early March, the Trump administration revised its executive order on immigration, which now seeks to temporarily ban refugees and immigrants from six majority-Muslim countries.
Business Insider Emails & Alerts
Site highlights each day to your inbox.