When it launched 10 years ago, TOMS Shoes was one of the first companies to employ the buy-one-give-one model.
For every pair of shoes a customer purchased, the company promised to donate another pair to a child in need.
I recently spoke with TOMS founder Blake Mycoskie, and asked him to address this criticism. His response? “We 100% agree.”
He went on:
We are incredibly diligent to make sure that our shoes are being given in very, very rural areas where families are having to choose between shoes for the uniform or food on the table, and they’re choosing food on the table. By no means do we ever want to disrupt a local market.
Mycoskie also pointed out that “TOMS itself does not put the shoes on people’s feet.” Instead, they work with charities and nonprofits who are “really focused on improving the quality of life in the people that they serve. So they have the utmost interest in making sure that we’re not disrupting anyone in the market.”
In recent years, TOMS has also worked to create jobs in the areas it serves. Mycoskie told me that the company has moved 40% of its supply chain to countries including Kenya, India, Ethiopia, and Haiti.
To date, TOMS has given away over 60 million pairs of shoes, and it has expanded into bags, eyewear, and coffee.
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