[credit provider=”The L.A. Times ” url=”http://www.latimes.com/business/la-fi-lazarus-20111129,0,1491029.column”]
Getting aggravating phone calls from a robot named Rachel?You’re not alone.
The pre-recorded telemarketer from “card member services” is offering everyone a low credit rate these days.
Some consumers have reported receiving dozens of Rachel calls at a time.
But that doesn’t mean you should buy in—or risk having your identity stolen, reports David Lazarus in a video for the L.A. Times.
Whether the Rachel calls are a scam remains to be seen, but after “pressing 1,” Lazarus says the caller is then transferred to a live service representative who blithely asks for the caller’s credit card number and Social Security number.
This is terribly sketchy—never, ever give this information to someone you don’t know—but even harder to stop, says Lazarus, who notes the Arizona-based company has blocked its numbers.
What consumers can do is report Rachel to the Do Not Call list and then go to the FTC’s website and lodge a complaint there.
“People may take notice and Rachel may stop bothering you,” he says.
But for now, consumers can only pull the plug, pop an Advil and hope for the best.