The 10 best major airports in the world

Trong Nguyen/ShutterstockSingapore Changi Airport.

  • The air-travel website AirHelp has released a ranking of 132 major airports across the world.
  • The airports were evaluated on criteria like customer service, cleanliness, on-time performance, and the food and shopping options available to travellers.
  • AirHelp selected airports that are the “best known and most used” for its rankings while leaving out airports for which data was unavailable.
  • Visit Business Insider’s homepage for more stories.

The air-travel website AirHelp recently released a ranking of major airports around the world.

The list includes 132 airports evaluated on criteria like customer service, cleanliness, on-time performance, and the food and shopping options available to travellers. Airports were given an overall score on a 10-point scale, with on-time performance accounting for 60% of the score, service quality accounting for 20%, and food and shopping options representing 20%.

Read more:The 10 worst major airports in the world

“We chose the airports based on the best known and most used airports – but we exclude airports that we are unable to get data for,” AirHelp said in an explanation of its methodology.

Europe and Asia each have four of the 10 airports that received the highest scores. Two airports from South America also made the top 10.

These are the world’s 10 best airports, according to AirHelp.


10. Viracopos/Campinas International Airport

Paulo Fridman/Corbis via Getty ImagesViracopos/Campinas International Airport.

Location: Campinas, Brazil

On-time performance score: 8.4

Service quality score: 8.2

Food and shops score: 7.9

Overall score: 8.25


9. Tenerife North Airport

Serjunco/ShutterstockTenerife North Airport.

Location: Tenerife, Spain

On-time performance score: 8.2

Service quality score: 8.4

Food and shops score: 8.2

Overall score: 8.26


8. Hyderabad Rajiv Gandhi International Airport

Joe Ravi/ShutterstockHyderabad Rajiv Gandhi International Airport.

Location: Hyderabad, India

On-time performance score: 7.8

Service quality score: 9.0

Food and shops score: 8.8

Overall score: 8.27


7. Singapore Changi Airport

Trong Nguyen/ShutterstockSingapore Changi Airport.

Location: Singapore

On-time performance score: 7.8

Service quality score: 9.2

Food and shops score: 8.7

Overall score: 8.27


6. Moscow Sheremetyevo International Airport

volkova natalia/Shutterstock

Location: Moscow, Russia

On-time performance score: 8.5

Service quality score: 8.1

Food and shops score: 8.0

Overall score: 8.35


5. Gdansk Lech Walesa Airport

Patryk Kosmider/ShutterstockGdansk Lech Walesa Airport.

Location: Gdansk, Poland

On-time performance score: 8.2

Service quality score: 8.7

Food and shops score: 8.5

Overall score: 8.35


4. Afonso Pena International Airport

Location: Curitiba, Brazil

On-time performance score: 8.4

Service quality score: 8.4

Food and shops score: 8.3

Overall score: 8.37


3. Athens International Airport

Location: Athens, Greece

On-time performance score: 8.1

Service quality score: 9.0

Food and shops score: 8.7

Overall score: 8.38


2. Tokyo International Airport

slyellow/ShutterstockTokyo International Airport.

Location: Tokyo, Japan

On-time performance score: 8.4

Service quality score: 8.4

Food and shops score: 8.4

Overall score: 8.39


1. Hamad International Airport

Hamad International AirportHamad International Airport.

Location: Doha, Qatar

On-time performance score: 8.3

Service quality score: 8.5

Food and shops score: 8.5

Overall score: 8.39

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