Chris Morran at the Consumerist spoke with a Best Buy representative about the recent issues it had with scamming incident in recent weeks.
The rep said that it’s not a problem limited to Best Buy. It’s been a growing problem lately.
Here’s what he told the Consumerist:
“We — along with a growing number of other retailers — are seeing increased attempts by hackers around the world to target customer accounts on BestBuy.com and other online retail sites, and compromise the stored user information.
“We are working to take care of our customers affected by these attacks, crediting their accounts for any unauthorised purchases, and requesting that they take the time now to protect their online information (such as updating their BestBuy.com account passwords, not using the same passwords across different accounts, etc.).”
Apparently, the hackers haven’t penetrated Best Buy’s internal databases. Instead, they “appear to be using combinations taken elsewhere in an attempt to gain access to BestBuy.com accounts.”
Still, it’s concerning for consumers everywhere, especially since many people use the same passwords for pretty much everything.
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